Fee for Service (FFS) Payment on the Basis of Performance in Hasheminejad Hospital, Tehran

In the globalization era, each organization which can not produce faster, cheaper and more qualified will be omitted from the market and just organization using their full-fledged human resources will survive. If the current payment condition is not compatible with the efficiency of the functions, the emerged challenges will lead to losing motivation, injustice payment, lack of competition in job condition, waste of human resources and vast expenses. Hence, one of the purposes of designing payment system is to design the justified system for all workers and improve a condition fostering job satisfaction.

Present study is a cross – sectional descriptive study. The statistic population (office, medical, Para clinic and services) is drawn from Hasheminezhad hospital worker. From the total 450, 250 staff are selected at random. The tool for gathering data is questionnaire based on Likert scale in which above 3 and below 3 represent satisfaction and dissatisfaction in the payment system respectively. Consequently, data analysis is done by means of descriptive statistic scale and Excel software (version 16).

The obtained result on total staff payment satisfaction in terms of efficiency shows 44.6%, 21.3% and the rest are satisfied, dissatisfied and mildly satisfied respectively. Based on the secondary objective of the research, 34.2% and 29.2% of the respondents have called the procedure of payment fair and concurrent with job goals respectively. As the tertiary, fourth and fifth goals, 79.5 % and 77.3% and 66.4% of the respondents are of the opinion that the procedure will raise satisfaction, increase organizational responsibility and raise working quality. 73.7% of the respondents have also considered the respective procedure as a cause in raising working quality.

According to the research finding conducted in the respective hospital, the staff have expressed their satisfaction (Above average) on payment procedure, which has almost caused their satisfaction.