Design of Decision Making Model to Outsource Activities in Repair and Maintenance Division (A Governmental Organization Case Study)

Within outsourcing process several different decision making models are required. In case after investigating benefits and deficiencies of outsourcing and choosing activities with possibility of being outsourced in the first model, for final decision about outsourcing each of nominated activities to be outsourced, another model is required. In this article the total outsourceable activities are identified and a decision making model for more precise decision and the type of outsourcing strategy is introduced. In this way, first the most significant factors influencing the decision are determined through literatures review and interview with experts and final model based on hierarchical analysis process is developed. According to results of model execution in said organization, outsourcing to subset organizations occupied the first place and outsourcing to private sector and not outsourcing occupied the next place. Also regarding the structure and model outputs, development of such model in relation to other activities within the set, organization in addition to prioritize the outsourcing of different section can determine the outsourcing strategies of any particular section.