نشریه مطالعات مدیریت دولتی ایران
سال چهارم شماره 1 (پیاپی 11، بهار 1400)

The Iranian government needs adequate manpower to perform its functions in the realm of national governance, public administration and current government operations. In the new age, the government does not do everything itself; Rather, the art of statesmanship lies in utilizing all the resources needed to implement the country's public policies through effective governance mechanisms. All nations and governments around the world have their own rules, procedures, and methods for hiring human resources in the public sector. One of the most important and genuine values ​​of most democracies around the world is "justice-based employment" of human resources in the public sector. In this issue, I want to talk about recommendations in employment in the Iranian public sector.

As policy interventions in financing higher education system in Iran lacks the adequate effectiveness and efficiency, it is necessary to redefine the role of government and other actors in higher education industry. In this study, based on the individual utility and social utility of disciplines, an expert model was developed to determine the appropriate financing mechanism for humanities in bachelor degree. Using the experts’ knowledge along with the literature and fuzzy inference system, an expert model was designed by MATLAB software 2020a. Priority of the field in the “comprehensive scientific map of Iran” and indicators of social and individual utility of disciplines (extracted by research team) were used as inputs of model. A software was developed which presents the final model to determine mechanism of financing disciplines. Study of two sample disciplines resulted in “Market” group mechanisms for Law and “Government” mechanisms for Persian Language and Literature. The results show that simultaneous attention to individual and social utility of disciplines can improve prioritization and policy-making in financing. It can also increase the productivity of investment in higher education. Therefore, using this approach, it is possible to redefine the role of government and regulate the relations between actors in the higher education industry in order to increase the efficiency and effectiveness of government investment in higher education, implement Development Programs, keep a balance in higher education market, extend market-oriented disciplines, avoid mass production of graduates, and prevent the excessive development of universities and higher education institutes.

The Islamic Consultative Assembly is the main legislative, and policy-making body, and considered the most important body supervising laws in the Islamic Republic of Iran. Inefficiencies and the adoption of conflicting and inappropriate laws in the country's legislative system show that many factors involved in legislation remain hidden from the eyes of the public and experts. Creating transparency in the Islamic Consultative Assembly will increase people's control over the performance of their representatives, hold them accountable, reduce corruption, and consequently, increase the efficiency of the Islamic Consultative Assembly. Also, the lack of a comprehensive measure to assess the multidimensional transparency of Iran's Parliament has led to a narrow recognition of the issue. This study aims to identify the criteria for assessing the transparency of the Islamic Consultative Assembly. By reviewing global experiences and collecting the components of parliamentary transparency, a comprehensive framework was designed and provided to a focus group with twelve experts. For articulating the findings and completing the assessment framework, seven other experts were interviewed. After analyzing the interviews using content analysis methodology, the final framework for assessing the transparency of the Islamic Consultative Assembly with 12 dimensions and 108 components was obtained. Transparency in MP's performance, MP's conflicts of interest, committees, parliamentary groups, plenary sessions, bills, lobbying, parliamentary administration, parliamentary elections, parliamentary institutions, citizen participation, and quality of parliamentary data are the main dimensions of the final framework designed to assess the transparency of the parliament.

The purpose of this study is to identify the relationships between effective indicators of leader's moral anger and abusive supervision on staff trust in the leader in Abu-Turab Clinic in Shiraz using interpretive structural modeling. This is a descriptive-correlation study in the qualitative-research sphere. The statistical sample of this study includes 12 middle managers with more than 10 years of work experience who were exposed to the moral anger of the leader and abusive leadership and had subordinates to carry out the operational affairs. The best-worst method was used to weigh the factors; the Multi-Mora Method was used to prioritize the factors, and finally the interpretative structural modeling for rating the factors. According to the results of data analysis, a total of 19 variables at 10 levels were identified as indicators of leader's moral anger and abusive supervision, including level 1: acceptance of the risk of legitimate aggression by leadership; level 2: lack of silence in order to protect people, anger with the motivation of positive social impact; Level 3: disrespect for employees; Level 4: decreasing self-esteem, downsizing staff, embarrassing employees, restricting employee communication; level 5: abuse of employees' weaknesses, slandering of employees, breaking silence in return of violation of fairness and justice; level 6: lying, venting anger on employees; level 7: mocking employees; Level 8: devaluing employees; level 9: breach of contract with employees, aggression against ignoring values and ethics, obscenity to employees; level 10: Intrusion into employee privacy.

Conceptualization of Public Service Motivation (PSM) considered as one of the issues that has been addressed in several studies. Some dimensions and indicators have been designed for PSM. It has rooted in western literature and the studies have been conducted in western countries. Considering this fact, identifying the dimensions and indicators of this concept in Iran can be very fruitful. However, so far no research has been conducted in Iran to address this issue. So, the purpose of this study is identifying the dimensions and indicators of PSM in Iran. The statistical population of the research is employees of Islamic Republic of Iran Broadcasting. This research has been done based on mixed methodology. Thus, first, interviews were conducted with employees in order to identify the factors that motivate employees from their own perspective. Then, these factors along with the identified dimensions to motivate public sector employees in previous research, formed a research questionnaire and was distributed among 1000 employees. Data were analyzed using exploratory factor analysis, and the final dimensions and indicators were identified. The dimensions of employees’ motivation in Iranian public sector, based on the results obtained from exploratory factor analysis, includes effective communication in the workplace, observance of professional ethics in the organization, decent work, reliance on criteria and organizational justice. The results of this study show that the dimensions are different from the western model, on which there is an international consensus. Moreover, what forms the basis of the theory of employees’ motivation in the public sector and considers employees’ motivation as the result of intrinsic stimuli was not confirmed in this study and it was observed that external stimuli had a greater role in motivating employees.

Transformation requires innovative tools to monitor and manage organizational traumas and diseases. This research has been done with an innovative pathological approach and with the aim of recognizing and managing one of the organizational diseases, called "organizational stroke", by constructing and validating its measurement tools. To conceptualize organizational stroke, the qualitative methodology of content analysis methodology, Attride-Stirling Approach, has been used and to validate the organizational stroke measurement instrument, the quantitative correlation methodology has been employed. To ensure the validity of the constructed instrument, 13 public organizations of Hamadan province have been considered as the statistical population of the research. A total of 583 employees were selected as the sample by cluster sampling method.  For data analysis, the partial least squares method and Smart PLS2 software were used. The validity of the questionnaire was calculated based on face validity, content validity, and structure validity, and its reliability was calculated based on Cronbach's alpha method and combined reliability. The final designed instrument includes 92 items in three dimensions of antecedents (lack of openness, disagreement, lack of support, lack of individual homogeneity, negativity, lack of education, lack of skills); examples (structural, moral, behavioral, strategic, cognitive, belief, information, knowledge, environmental strokes), and consequences (structural, behavioral, social, psychological traumas). It is recommended to use this measurement instrument to identify the extent to which the organizations are suffering from organizational stroke and the endeavor to control it.

This study was conducted with the aim of monitoring the key success factors in comprehensive banking Policy-making using the Delphi fuzzy approach. This research is a mixed research with an exploratory approach and in terms of methodology is a quantitative and qualitative research. In terms of research philosophy, it belongs to the category of inductive deductive research. The statistical population of the study is the senior and middle managers of the Refah Bank. Due to the number of members of the statistical population is limited and specific, 40 managers were selected as sample members using the principle of theoretical adequacy. Because this research is a mixed research with a quantitative and qualitative approach, both interview and questionnaire techniques were used. For validity and reliability tests in the qualitative section, theoretical validity and reliability methods were used within the coder and between the coders. As well, in the quantitative part, the content validity method was used for validity and reliability tests and the incompatibility rate method was used for reliability. Regarding how to analyze the research data, it should be noted that to analyze the qualitative data, the coding method and ATLAS.ti software, which is for analyzing the qualitative data extracted from the interview, were used. In the quantitative stage of the research, using Delphi Fuzzy method, the key factors of success in comprehensive banking policy-making were prioritized, in order to determine the most key success factors. The results show that integrating decision-making centers and preventing multicenterism, updating policies, determining the level of cooperation with businesses, paying attention to the personality and behavioral characteristics of policy makers, considering monetary and banking laws, and paying attention to the advantages and capabilities of the bank are the most important factors in comprehensive banking policy. In order to provide comprehensive services and respect to the dignity and position of the customer, it is recommended that banks formulate appropriate policies and strategies to improve the implementation of comprehensive banking.