ایرج سلطانی

The purpose of this research is to study school excellence and to provide a comprehensive model for schools. Research Methodology is an applied and developmental research topic. In terms of data collection method, the method used is descriptive-analytical and research approach is mixed (quantitative and qualitative). The results indicated that in designing the school's excellence model, the key components of the school's internal requirements (with 3 dimensions of school infrastructure requirements, school leadership requirements, school resource requirements), school external requirements (with 2 dimensions of governance requirements And social requirements), school process requirements (with 3 dimensions of the decision process, the monitoring and evaluation process, and the implementation process), and ultimately the key results (with 2 dimensions of stakeholder outcomes and learning outcomes and in general, the model of the school equilibrium model is affected by these key components and related dimensions, and are fitted out to be meaningful. Also, the severity of the impact of variable of school external requirements on school in

The purpose of this research is to provide a model of organizational health with an emphasis on ethical values ​​in Iran's airline industry.               

In terms of the purpose, the present research is in the group of developmental-applied researches, and in terms of the qualitative method, it is foundational data. The statistical population of the expert group includes expert and experienced professors in the field of management, as well as managers and experts with experience in the country's air transportation industry. The selected sample of experts in this research was non-probability sampling and based on this, 20 members of the expert group were selected. A semi-structured interview was used to collect data. Finally, the data was analyzed by coding method.

The results showed that 218 free codes were obtained from the interviews, then 32 core codes were extracted from open coding. Finally, the conceptual model of the research was presented by selective coding.

The results showed that causal conditions, contextual conditions, intervening conditions and strategies in the organizational health model of the airline industry should include moral values ​​so that they can lead to positive outcomes in relation to customers, organizations, employees and managers. and establish social trust for the organization.

Organizations are considered living entities whose character and identities, either healthy or unhealthy, are quite independent of their members. In this regard, it could be argued that a healthy organization can act efficiently to attract the citizens’ satisfaction, thus developing social trust. On the other hand, the Aviation Industry consists of companies and organizations, playing a pivotal role in the economic, social, cultural, technological, and developmental programs in both developed and developing countries. Therefore, the organizational health of this industry can increase the citizens’ social trust. Accordingly, this applied-developmental qualitative study sought to present a model of social trust-based organizational health to be used in Iran’s Aviation Industry using a grounded theory method. The required data were collected via semi-structured interviews made with twenty experts. The collected data were then analyzed using the NVivo software, according to which 218 open and 32 axial codes were extracted through open coding. The findings of the study suggested that factors related to service quality, customers (the passengers), the Aviation Industry, and staff and managers (human resources) were among the causal conditions. Furthermore, the background conditions involved in the organizational health of the Aviation industry were the status of the managers, staff, airports, aviation fleet, and the industry. Moreover, the intervening conditions identified in this regard included political, economic, technological, social, and legal factors. On the other hand, the study found that strategies such as promoting strategic thinking, improving communications, increasing technological utilization, and improving organizational structure could help enhance the organizational health of the Aviation Industry. Finally, the outcomes of such an enhancement could affect customers (passengers), the Aviation Industry, the staff, and the managers (human resources).

Change is one of the important characteristics of efficient and effective organizations. Organizational culture plays an essential role in this transformation. The purpose of this study was to provide a model for the development of excellence-based organizational culture in Mobarakeh Steel Industry.

In order to achieve research goal, a qualitative methodology based on the data theory method was used, including three stages of open, axial and selective coding, using the systematic approach of Strauss and Corbin. In order to collect data, unstructured interviews were used and targeted sampling method was used to reach the participants, and theoretical sampling was used during data collection to complete the theory. That is, using people to take advantage of theoretical ambiguities and gaps. The statistical population of this research includes all managers who are experts in the field of excellence and special experts in Isfahan steel industry, which reached theoretical saturation with the number of 17 employees. To achieve the concepts, categories and categories, the data obtained from the interviews were analyzed based on open, axial and selective coding and organized with using the MAXqda software.

Causal conditions include developmental factors, individual factors, organizational factors, background conditions including culture and environment, organizational structure and process and maturity, intervening conditions including community-related factors, organizational justice and monitoring and evaluation, strategies including participatory management, Motivation management, infrastructure development and empowerment and the resulting outcomes including personal growth, organizational development and social development were obtained. In order to validate the obtained model, the Kendall rank correlation coefficient was calculated with the help of experts and by Delphi method.

According to the findings of the present study, it is suggested that the effective role of organizational culture be seriously and deeply reviewed by the managers of organizations; Because organizations understand the importance of knowledge and are looking for ways to create it.

The purpose of this study is to compile the key components and indicators of the excellence model of information technology management in Isfahan University of Medical Sciences. This practical and purposeful basic research was carried out using content analysis method and fuzzy Delphi technique. The population included senior and middle managers of information technology in Isfahan University of Medical Sciences and books and articles related to information technology management. The results were presented in the form of a Delphi panel in the form of a questionnaire to the experts and professors, and with the two-stage implementation of the Delphi panel, the agreement coefficient of the experts regarding the mentioned components was obtained through the calculation of CVR and the necessary convergence was achieved. Besides, the members' credibility criterion was used in Newman's validation method. Fourteen dimensions including 142 components were identified as core values, components of the excellence model of information technology management in the University of Medical Sciences. These components were presented to IT experts in the university in the form of a questionnaire, and their agreement coefficient was calculated by performing two steps of the fuzzy Delphi technique. Ultimately, two components were removed and 140 components were confirmed with an agreement coefficient of over 0.4. It seems that the indicators selected in this research can provide the basis for the development and realization of information technology excellence in organizations. The selected indicators enable them to extract improvement plans and measures along with the comprehensive pathology of their processes and their position in the excellence process to be evaluated in the field of information technology.

Achieving excellence is gradual and will be achieved mostly in the light of acceptance and institutionalization of a set of characteristics such as values, methodologies, standards and quality management tools. Organizational excellence models are used as powerful tools to measure the success rate of systems deployment in different organizations. Organizational culture and employee behaviour is the main concern in the workplace to achieve organizational effectiveness. Therefore, cultural characteristics are necessary to maintain and strengthen organizational culture. Despite the existence of extensive independent and various research in the field of organizational culture, organizational transformation, and organizational excellence, few cases of research in this field deal with the transformation of organizational culture based on excellence. For this purpose, this study aims to propose a model of excellence-oriented culture transformation in the steel industry.

Design/methodology/approach:

 This research is typically qualitative and based on GTM data. In terms of its purpose, it is an applied research. The research population included all specialists, experts, experts and managers in the field of human resources in the steel industry. Non-probability sampling was applied purposefully and according to the theoretical saturation index. The literature has been reviewed and the references have been collected using a library method, and field study has been applied to conduct the research. Using in-depth and semi-structured interviews, field observations and document review, necessary information for this study has been collected and by using Maxqda18 software, their categories, themes and relationships have been identified. Also, in this study, the Kendall coefficient has been calculated using the Delphi method, for which, a questionnaire has been made and it has been validated using the Delphi method and obtaining the coefficients.

Findings indicated that the transformation model of excellence-oriented organizational culture is created from causal conditions including technological factors, individual factors and organizational factors, which benefit from new technology, for which, aligning goals is also the basis. Also, intervening conditions including factors related to society and organizational justice help to create strategies such as economic-political factors, implementing laws and regulations, and evaluating and providing feedback, which ultimately lead to consequences such as personal growth, organizational development, and social development. Based on the data obtained from the Delphi rounds and different parts of the questionnaire in each round, the minimum, maximum, average, mean and deviation statistical indices were calculated.

Research limitations/implications: 

This research required the necessary equipment and participation of all human and material resources in the fields related to the subject of study. Some of the limitations were a long time to complete the research and problems of making tools and operationalizing the concepts due to their originality. This study has resulted in categories that can be tested quantitatively. Also, conducting experimental and semi-experimental studies according to the obtained components among the country's steel companies can be an opportunity for future study.

Practical implications: 

Based on the findings, the effective role of organizational culture must be seriously and deeply reviewed by the management of organizations, since organizations recognize the importance of knowledge and are looking for ways to create it. Hence, it is recommended to invest in research, development, workshops and skill training courses to increase the capacity of knowledge, and at the same time, try to create a culture with the characteristics of a learning organization.

Social implications: 

The researchers, while concentrating on the theoretical literature of transformation and culture and applied research in the field of organizational excellence and its drivers, have sought to design a comprehensive model of transformation of organizational culture based on excellence, which has greatly contributed to the local applied literature of management knowledge and facilitated the continuous movement of Iranian organizations in the path of organizational excellence.

Originality/value:

 In this study, a model was proposed to those organizations that identify and influence the components of organizational culture towards survival, stability and achieving organizational excellence.

Citizen Relationship Management (CiRM) focuses specifically on how government organizations relate to their constituents. Citizen Relationship Management improves government relations with its citizens by placing citizens at the heart of the organization's activities, culture, and processes. The purpose of this study is to provide a model for improving and excellence in citizen relationship management in the public sector of Iran.

The present study is a development in terms of purpose. In this study, first, with a relatively extensive study of the research background, 83 indicators of improvement and excellence in communication management with citizens were extracted and distributed among 20 experts. After holding three rounds of Delphi, 10 indicators were eliminated and 73 indicators remained. After determining the indicators, the questions of the second questionnaire were designed using the first questionnaire.

Findings were presented in two descriptive and inferential sections. First, descriptive statistics were provided on the level of education, work experience and age of the respondents by gender. In the inferential findings section, the indicators of the model of improvement and excellence of citizen relationship management for government organizations were calculated using LISREL software.

Finally, a model with intellectual, information technology, social and ethical dimensions was presented for government organizations, which has been added to similar models of ethics, which is a localized model of citizen relationship management in the public sector of Iran.

One of the key factors for the survival of governments is constant promotion of performance management in their organizations. This means that if governmental organizations sufficiently respond to different needs of the society, they provide the basics for organizational development and growth. Since there was no model in the context of social performance management in governmental organizationsthis study aims to design this model. After approving the model using Delphi technique as well as gaining the opinions of experts in two intervals with over 80% agreement, the model was presented. Next, 10 major dimensions, 39 components, and 136 indexes were extracted as model items. Then, the model was tested by the panel of experts and it was approved. In terms of objective, result, and data, this study is descriptive and applied using both quantitive and qualitative data. The population of this study included governmental organizations of Najaf Abad. In the quantitative section, 94 researcher-made questionnaires were distributed among senior executives. Finally, for data analysis, confirmatory factor analysis and SPSS and Smart-PLs were used. The factor loadings of all items were above 0.4; therefore, the model was reliable. The objective was to present a model for governmental organizations to promote resilience in social accountability and excellence of governmental organizations in productivity.

Employees of cultural organizations have characteristics that set them apart from other employees. Therefore, the development of human capital requires a specific model. The purpose of this study was to identify key themes of human capital development for empowering employees to enhance performance of cultural organizations, determine value and prioritize each theme.

This study was a mixed method study. The qualitative phase was carried out through the qualitative content analysis of the sources and articles presented in 2014 and later. Quantitative phase of fuzzy Delphi method was used. The statistical population consisted of 50 professors, managers and cultural experts. The sample size was 12 persons eligible for Delphi method. The qualitative section was based on qualitative content analysis and data coding and categorization. In the quantitative section, the results of the content analysis were fuzzy Delphi exposed to the opinions of experts, analyzed with triangular fuzzy techniques and prioritized.

The results indicated that the development of human capital in cultural organizations should shift towards cultural employees. The themes obtained for the development of human capital were in order of priority, the general conditions of  employees (motivational) with a definite value of 8 out of 10, organizational culture with a definite value of 7.92 out of 10, moral intelligence with a definite value of 7.56 out of 10, cultural intelligence with a definite value of 6.92 out of 10 and spiritual intelligence with a definite value of 6.27 out of 10.

Categories of general conditions include: human resource planning, personal characteristics, job capabilities, organizational conditions and management techniques. Organizational culture includes the categories: mission, adaptation, engagement, adaptability, power distance, unceraintity avoidance, future-orientation, individualism/ collectivism, avoidance of extravagance, femininity/masculinity, and symbolism. Categories of moral intelligence include; Empathy and vigilance are fair and self-controlled behavior, attention and respect, kindness and patience. Cultural intelligence includes categories of motivational-emotional, metacognitive, cognitive and behavioral, and the categories of spiritual intelligence are self-awareness, spontaneity, central vision, arrogance, altruism, acceptance of difference, independence of opinion, humility, the design of fundamental whys, the ability to change the mental framework and the sense of mission.

Management in goal-oriented organizations is a tool that integrates organizational control and helps to evaluate performance more accurately. The present study was conducted to identify the key components of the goal-oriented organization model in the tax administration in order to provide an appropriate conceptual model.

The present study was conducted by designing and presenting a model of a goal-oriented organization in the public sector with Delphi technique (quantitative-qualitative). The statistical population of the study includes the staff of the Tax Affairs Organization (in Isfahan and Chaharmahal and Bakhtiari provinces) to 1205 people in 2017-2018, which using a simple random sampling method, 296 people was estimated as the sample size. In order to analyze the data, statistical methods and confirmatory factor analysis and covariance-based structural equation modeling approach have been exerted.

Data analysis showed that the dimensions and components of a goal-oriented organization in the tax administration can include visualizing an excellent workforce, building trust, having a systemic attitude, having an organizational culture, research and evaluation, institutionalizing the goal-setting process, ethics, transformational management, green management, and so on.

To visualize the pattern of the goal-oriented organization, the highest average with a value of 0.85 is related to the component "reward system in the organization", and the lowest average with a value of 0.89 is "the active initiative" item. According to the main factor loadings, transformational management with 0.98 is the most determining factor in the model of goal-oriented organization.

The present study was conducted to investigate the relationship between the transfer of management skills to subordinates and successor parenting according to the mediating role of coaching in Mobarakeh Steel Company of Isfahan.

This study was descriptive-correlation in 1398 and its statistical population included 432 managers, deputies, heads and supervisors of Mobarakeh Steel Company. The sample size was obtained through Morgan table of 205 people and the samples were randomized. Simple were selected. The data collection tool was a researcher-made questionnaire with 76 questions that hypothesized after content, formal and structural validity (confirmatory factor analysis method) and reliability (Cronbach's alpha method 0.88) with partial least squares method and SPSS software and SmartPLS 2.0.M3 was analyzed.

There was a significant relationship between the transfer of managerial skills (technical, perceptual, human and professional) and succession based on the results obtained. Also, there was a significant relationship between the transfer of managerial and coaching skills and between succession and coaching

In order for a leader to be successful, he must be able to have an ethical perspective and instill it in his subordinates. In moral leadership, having a good personality is more important than having technical efficiency. The present study aims to provide a model for target organizations in the public sector. Took. In the quantitative phase of the research environment, including all employees of the Tax Affairs Organization (in two provinces of Isfahan and Chahar Mahal and Bakhtiari) and 1205 people in 1397-1397, using simple random sampling method, 290 people were estimated as the sample size. Cronbach's alpha coefficient estimation values were reported for themes higher than 0.7, indicating a high internal correlation in the base codes. In order to analyze the data, descriptive statistical methods were used in quantitative data analysis including frequency distribution tables and graphs, and in the inferential section, factor analysis method and covariance-based structural equation modeling approach were used. The results showed that the dimensions and components of genuine leadership in the tax organization can be classified into 14 main dimensions and 131 components. Due to the main loads, the research model has a good validity. Including being ethical with a factor load (0.68) is the most determining factor in a goal-oriented organization.

Performance management in government organizations can be the basis for planning the administrative system of the country and the social framework in this area can make the mission of providing quality services and excellence in this field more dynamic. To provide a performance management model with a social approach policy In terms of purpose, it was developmental and in terms of mixed method, it was exploratory and confirmatory factor analysis. In the qualitative part of sampling, texts related to the social field of the organization were used. Data collection method In the qualitative part, the survey method was used with open, axial and selective coding approach and was done using quantitative thematic method. In a small part, it was a survey method with a questionnaire distribution approach. In the qualitative phase of determining validity, the Lavache model was used. In the quantitative phase, the face validity of the questionnaire was determined based on the opinion of experts. Reliability of Cronbach's alpha coefficient was used and statistical analysis was performed using SPSS 22 and smart-PLS software. The social performance management model of government organizations was presented in 10 dimensions, 39 components and 136 indicators

The aim of this study was to design a model to meet the needs of higher education in today's society with the approach of commercialization of knowledge to study the comprehensive and large units of the Islamic Azad University. The research method was grounded theory (grounded theory) which was an inductive and exploratory research method. Initially, while studying the research literature, 19 in-depth and semi-structured interviews were collected using theoretical purposive sampling (including 16 faculty members and 3 experts in the industry) to collect the required data that had reached saturation. To assess validity, the interviewees confirmed the interpretation of the interviews. In order to analyze the collected data, a three-step coding process (open, axial and selective coding) based on the systematic approach of foundation data theory was used. The implementation of the open coding process led to the identification of 762 concepts (initial open coding) and their summarization in the form of 10 main categories with 57 sub-categories. The collected data from the process of conducting semi-structured interviews with research subjects (industry and university experts) were analyzed in open, axial and selective coding. Finally, the final conceptual model of the research was presented. Therefore, according to the research results, it can be said that Islamic Azad University should have a considerable potential for commercialization of knowledge. The commercialization of knowledge and the existence of an academic entrepreneurial culture promote the tendency to innovate in the university and the result is the emergence of innovation.

One of the effective activities in organization’s supply chain management is the design of an efficient and functional chain network structure that plays a critical and significant role in the achievement of organizations. The increase in environmental considerations and social rules necessitates the organizations to consider such sustainability concerns in designing their supply chains while setting the economic objectives. This study aimed at designing a mathematical programming/planning model by taking into account the sustainability criteria in closed-loop supply chain of dairy industries. The most important sustainability indexes were extracted in three economic, environmental and social aspects and the most effective indexes were initially selected by using DEMATEL technique. Then, a multi-objective mixed integrated planning model was presented for designing the sustainable supply chain, the objectives of which included the indexes obtained from DEMATEL. In the next stage, the model was solved in a metric L-P method by using GAMS software. Thus, a set of optimal Pareto solutions were obtained. Finally, the resultant model was implemented in Isfahan’s Pegah Dairy Industries Company in 2019, resulting in seven optimal Pareto solutions. Based on the solutions obtained, the lowest cost, the lowest consumption rate of water and the lowest consumption rate of energy were found to be about 70 million IR rials, 760 m3 and 963 MWs per month, respectively; and the highest employment opportunities was found to be 39,000 men-hours per month.

The purpose of integrated research on higher education strategies in the commercialization of knowledge in order to meet the needs of society in the comprehensive and very large units of the Islamic Azad University.

This research was applied in terms of purpose, and in terms of method in the category of mixed research (qualitative (foundation data theory) - quantitative) and exploratory type. The participants of the present study were in the qualitative section of the faculty members of the free universities, which were selected by the method of theoretical sampling in a targeted manner and based on the principle of theoretical saturation, 11 of them. Data collection tools were semi-structured and in-depth interviews with participants. First, the data obtained from the interviews were implemented based on the systematic approach of Strauss and Corbin and analyzed in three stages of open, axial and selective coding. Validation and analysis performed by the interviewees were confirmed. The results of 235 initial conceptual propositions with 52 sub-categories and 28 main category propositions in the form of six dimensions of the paradigm model were identified and the relationships between them were drawn and presented in the form of a paradigm model. The statistical population of the quantitative part of the research consisted of faculty members of 46 comprehensive and large units of Islamic Azad University with a total of 10,752 people, which was determined as the sample size using the sampling formula of an unlimited population of 184 people. Subjects were selected using available sampling method and 200 questionnaires were distributed. Due to the incompleteness in completing some of the questionnaires or non-response, 178 of them, which were complete, were used as the basis for analysis. The validity of the questionnaire approved by the supervisor and management experts and its reliability was calculated 91% using Cronbach's alpha method. Quantitative data were analyzed in the form of descriptive data analysis, first and second order factor analysis and structural equation modeling using SPSS23 and AMOS23 software.

Quantitative results confirmed the paradigm model extracted from the qualitative part, the relationships between causal conditions, meeting the needs of stakeholders, ground conditions, intervening conditions, response strategies and its consequences.

According to the obtained results, it can be said that the quantity and quality of education should be commensurate with the demand of the labor market (industry). Therefore, how to invest in improving the knowledge of the specialized workforce and its proper use, as well as proper management based on the needs of society, are among the items that need to be studied and reviewed wisely and comprehensively, and at the same time require a plan. Plans are tailored to the changing conditions of the human labor market.

The purpose of this study was to present a competence model for leaders of quantum organizations. This research was exploratory and mix method (qualitative and quantitative). In the qualitative part of the statistical society, the research was conducted by professors of management from different universities and the statistical population of the quantitative part of the research consisted of the managers of the companies affiliated to the oil industry in Isfahan. The sampling was carried out in a multistage targeted manner based on classification method Fits the volume. The data gathering tool consisted of two researcher-made questionnaires. Their formal and content validity was confirmed by professors in management in the field of quantum organization and competence of the leaders. Reliability of the questionnaires was calculated by calculating the Cronbach's alpha coefficient, all of which were above 0.70 and were desirable. The competency model of the quantum organization leaders was presented using structural equation modeling technique with 5 competence dimensions: individual, interpersonal, managerial, analytical / perceptual, technical, and 57 competencies of leadership.

The purpose of this study is to identify human resources risks that  are being carried out in the semi-governmental Cement Investment and Development Company (cidco).

First, using the method of Meta synthesis, a deep study of qualitative studies on the subject was considered. At first, the original model was designed and verified by the Delphi method and the questionnaire was used. To determine its validity, the method of judgment of the experts was used and the reliability of the Cronbach's alpha method was used. With respect to Cronbach's alpha, 0.78, the reliability of the questionnaire is confirmed. A Judgment sampling  of 20 university and industrial experts in the cement industry was selected and a questionnaire was distributed among them and collected .Then, The findings of the study were evaluated through content validity test. The findings of the study were evaluated through content validity test.

Finally, with the elimination of the components with content validity index (CVI) and their content validity ratio (CVR) less than the limit, a model with four dimensions and 20 indicators was presented.

The cross-sectional nature of data that is seen in the face of human resource risks in the organization due to the passage of time and changes in management and legal styles. Practical Consequences: By identifying human resource risks and their related indicators in the organization, it is possible to control and reduce the level of risk in the organization.

A model with a holistic perspective and in-depth study of the proposed models in the field of human resource risks with the approach of semi-government manufacturing plants was presented.

This research aims to develop vulnerability criteria and indicators and to identify vulnerable points at the surface of the tissue to prevent and reduce the risk of earthquakes in the historical context of Yazd. Yazd city is one of the cities of the country that has a well-worn and historically valuable texture and is always exposed to natural and human crises. The main features of this texture are structural instabilities and a series of physical, motor, environmental, economic and managerial failings that require planning to reduce vulnerability to earthquake crises. he type of researchis applied and its method is descriptive-analytical. To analyze the data, descriptive statistics methods and network analysis and swot methods are used to formulate strategic planning. The results of the network analysis model show that physical indices such as low passage widths, building age, demolition, building quality, building density, separation area, type of materials, number of floors with the value of 0.22 have the most role in injury Texture is susceptible to earthquake occurrence. Compared to the study of the planning process to reduce the vulnerability of the historical fabric of Yazd city, weaknesses and threats with coefficients of 9/41 and 8/36 have the highest amount of strengths and opportunities with coefficients of 7/13 and 6/ 54 have the lowest amount. According to this information, the historical context of Yazd city has numerous disadvantages (45.9%). This means that with the current planning process, more emphasis should be placed on retrofitting Existing buildings, providing adequate access to timely services in  ritical situations, allocating parts of the historical texture to open spaces for emergency accommodation and evacuation Critical event occurs.