سعید هداوند

The emergence and rapid development of information and communication technologies has led to fundamental changes in educational strategies and the use of newer methods such as e-learning systems and has turned it into an important educational tool, so that many organizations use these systems as a main component. They have put their plans. The current research is trying to analyse the results obtained in the level of user satisfaction by evaluating the services of the electronic education system of the National Copper Industries Company of Iran. For this purpose, the descriptive-correlation research method was used to conduct the research and the researcher-made questionnaire was used to collect the information. The validity of the questionnaire was evaluated using two methods of content validity and construct validity and the reliability of the questionnaire was evaluated by Chronbach’s alpha, and the results indicate the confirmation of the questionnaire. have used electronic Student's t-test was used to examine the dimensions of the research variables, confirmatory factor analysis was used to evaluate construct validity, and structural equation model was used to test the hypotheses raised in the research.

The present research was conducted with the aim of designing and validating the growth model of senior managers of Iran's telecommunications industry.
In terms of design, the research is mixed research that has been done with both qualitative and quantitative methods.  First, in the qualitative part, the main components were identified, and based on the identified components, the growth model of senior managers of Iran's telecommunications industry was designed.  In the quantitative part, the validity of the designed model has been checked by performing factor analysis.  The statistical population of the qualitative section includes industry experts and university faculty members.  At this stage, the snowball sampling method was used, based on which 17 semi-structured interviews were conducted to reach theoretical saturation.  The statistical population in the quantitative section consists of 172 senior managers, which was calculated using Cochran's method.  A researcher-made questionnaire did data collection.  The questionnaire is designed based on five dimensions of individual growth, organizational growth, educational growth, research growth, and professional growth and 25 components.  Four subject experts confirmed the validity of the questionnaire and its reliability was calculated using Cronbach's alpha as 0.94.  The obtained data were subjected to exploratory factor analysis and confirmatory factor analysis using SPSS24 and Lisrel software.
The results obtained from the present research showed that the fit indices of the growth model of senior managers of the Iranian telecommunication industry are acceptable and suitable, and the proposed model has acceptable validity.
The results of this study showed that the current research is a dynamic and systematic framework for the professional growth and development of the senior managers of Iran's telecommunications industry through the design of various professional development programs such as personal development (strengthening skills to face change), educational development (creating multiple learning opportunities), organizational development (empowerment to acquire required skills), research development (ability to lead research projects) and professional development (ability to present has provided services to the organization and society).

Structural changes and challenges that societies are facing due to environmental and technological changes make organizations’ managers inevitably find new ways to handle changes.  The world in the future is not based on labor, raw materials and energy;  rather, it will turn on the axis of knowledge therefore, the value of organizations will depend more than on the abilities and competencies of their managers in the past.  The purpose of this research is to investigate the effects of aligning senior managers’ promotion programs and business strategies in improving the competitive capabilities of Iran telecommunications industry. The research has been done by survey method.  The statistical population of the research consists of 67 senior managers of Iran telecommunications industry (board members, line and staff deputies, as well as business center managers). By examining the statistical population and matching the conditions of the managers with the needs of the research, it was observed that some managers do not have the necessary conditions to be members of the sample population, therefore, using the opinions of experts, the characteristics required for the selection of the statistical sample were determined and the conditions of the statistical population was checked with the determined characteristics based on which, 56 people were selected as a statistical sample.A researcher-made questionnaire was used to collect data. Validation of the questionnaire was done by Cronbach’s alpha, which coefficient was 94/;  It shows the coherence of the questions. The structure of the questionnaire was checked by confirmatory factor analysis and also, the validity of the questionnaire was checked by the consensus method of experts. For data analysis, the parametric method of chi de Pearson and V. Kramer was used.  The obtained results point to the positive effects of the alignment of the development programs of senior managers and the business strategies of the industry in improving quality, flexibility, costs reduction and increasing the speed of providing services to customers, and it indicates that this convergence  improves the competitive capabilities of Iran telecommunication industry.

The present study aimed to identify the needs of senior managers in the Iranian telecommunications industry. For this purpose, the mixed research method was used. In this way, in the qualitative part of the research and in order to be aware of the activities of senior managers, semi-structured interviews were conducted with 17 experts, using the coding method, five main activities (leadership, strategic orientation), Future studies, organizational architecture and planning, organization and supervision) and thirty-five sub-activities were identified. In the quantitative part of the research and based on the findings of the qualitative part, a researcher-made questionnaire was designed to identify the needs of senior managers and was performed on a sample of 172 managers who were selected by non-probability sampling method. In order to ensure the validity of the questionnaire, while using the research literature and compiling indicators based on the findings of other researchers and interviewing experts, experts were asked to comment on the content of the questionnaire. Chronbach’s alpha coefficient was used to assess the validity of the questionnaire and its reliability was calculated to be 0.91, which indicated the validity of the questionnaire. The identified needs were analyzed using SPSS 24 software. To identify the appropriate method to meet the identified needs, oneway chi-square test was used. Based on the analysis of the obtained data, all identified methods have been approved to meet the needs of senior managers.

The aim of this study was to identify and analyze the factors affecting the professional development programs of managers in Iran's telecommunications industry. For this purpose, the exploratory mixed research method was used. In order to identify the influencing factors, semi-structured interviews were conducted with 17 experts who potentially had the most information about the maturity of managers, and by analyzing the information by coding method, Achieved in the form of six factors: "Fit needs to business plans, aligning plans with industry strategies, converging plans with the needs of senior managers, using new methods, managing the learning process and validating plans" And 27 sub-factors were identified.In the quantitative part of the research made questionnaire was designed and performed on a sample of 56 senior managers of the telecommunications industry who were selected using the non-probability sampling method. The content validity of the questionnaire was confirmed by four experts and the reliability of the questionnaire was calculated by Cronbach's alpha with a coefficient of / 876. Indicates the coherence of the questions and the significant lack of dispersion of the questions. SPSS24 software and exploratory factor analysis method were used to analyze the data obtained from the questionnaires. The results of the present study showed that the variables in the identified factors constitute about 92% of the changes related to the factors affecting the professional development programs of senior managers of Iran's telecommunications industry, which indicates a high impact. They are in the design, development and implementation of programs.

The trend of global developments from the time of outbreaking Corona crisis has entered new stages and it has been affected the educational systems. The aim of the present study is to analyze the effects of the corona crisis on the status of educational systems.

This review article is a descriptive-analytical research. According to the prevalence of coronary crisis, the trend of organizational training in 2020 and the following years has been analyzed using the method of documentary studies. The STEEPV conceptual model has been used in order to analyze the data and understand the emerging changes resulting from the interaction of organizational training systems and the prevalence of coronation.

The results showed that the corona crisis has affected the social, technological, economic, environmental, political and value dimensions of organizational education systems and It has profoundly affected educational practices.

The research findings showed the lack of current knowledge and the inability of existing structures to face new threats. Moreover, educators faced with the fact that the coronary and post-coronary status of education cannot be seen with the same preconceived notions. Although it may still be too early for education systems, serious thinking about post-corona education and the evolution of its mechanisms, maps, and products will inevitably lead to changes in educational processes.

The aim of this study was to design and explain the model of promoting the professional development of senior managers in the Iranian telecommunications industry. For this purpose, the exploratory mixed research method was used. In the qualitative section, in order to be aware of the main components of the research, semi-structured interviews with 17 senior managers of the telecommunications industry and faculty members of the university who potentially had more information about the professional development of managers. By analyzing the information through systematic coding method, the findings were identified as 5 main components including "individual maturity, organizational maturity, educational maturity, research maturity and professional maturity" and 25 sub-factors. In the quantitative part of the research and based on qualitative findings, a researcher-made questionnaire was designed and administered on a sample of 172 senior managers who were selected using the non-probability sampling method. The validity of the questionnaire was confirmed by four experts and its reliability was calculated by Chronbach’s alpha with a coefficient of / 876. Indicates the coherence of the questions and the significant lack of dispersion between them. Data were analyzed by confirmatory factor analysis using AMOS software. The results confirmed the dimensions of the extracted model. Finally, the current situation of professional development of senior managers in each of the dimensions of the model was studied, which according to the results, it was found that there is a significant difference between all calculated means and the hypothetical average. Calculating the difference between the means also showed that research maturity and professional maturity have a negative difference and senior managers of Iran's telecommunications industry have a significantly lower-than average level of growth that should be in the program. Educational considerations to be considered.

The purpose of this research is to identify key factors in the development of defense industries and universities. The research method is descriptive - analytic and refer to valid databases and the use of library resources and cyberspace based on which to identify key factors affecting defensive industry and university. Based on the studies, four key factors: interaction architecture, knowledge, social and success factors as main factors as well as 19 sub factors affecting the relationship between defense industry and university were identified. The results showed that the only reliable way to increase defense capabilities is to adopt pre - emptive approach in dealing with environmental changes. Accordingly, industries should deal with pre - emptive action and with continuous scanning of environmental changes and new challenges and in interaction with the university on the amount of learning and their scientific and practical ability to deal with new paradigms and solutions that make suitable service possible.

Improving the defense capability and strengthening the security and authority of the country, along with the advancement of technology, requires that the staff of the Ministry of Defense with serious determination and comprehensive effort, get acquainted with new sciences and technologies that have led to changes in the type of war and the need for effective defense. In this research, the necessity of foresight in training efficient human resources in the armed forces and the future research approach in human resource development were investigated by an explanatory-analytical method and based on the ideas of the Supreme Command of the Armed Forces and referring to reliable information bases. The results showed that in the opinion of the Supreme Command of the Armed Forces, the only sure way to increase organizational capabilities is to adopt a forward-looking approach in the face of environmental changes. Accordingly, the Ministry Of Defense and Armed Forces Logistics, as a human-centered organization, must increase the level of learning and scientific and practical abilities of its employees in pre-emptive action and with continuous monitoring of environmental developments and new defense technologies to face new paradigms and crises that make it difficult to provide proper service.

This study uses the Kirk Patrick model to evaluate the educational effectiveness of specialized project management courses held to improve the performance of technical managers of an armed forces organization. The research is applicable in terms of purpose and surveyable in terms of fulfillment. The statistical population consists of all (60) technical managers participating in the course and 10 senior managers of the organization. The required data were collected by a researcher-made questionnaire. Semi-structured interviews with managers and closed-ended questionnaires were used to assess the levels of behavior and results. The organization and the university's experts opinions were used to evaluate the validity of the questionnaires, and Cronbach's alpha was used to evaluate the reliability, which shows the appropriate alpha value of the questionnaires' appropriate reliability. The collected data were analyzed by means of descriptive and inferential statistics and SPSS22 software. The content analysis method was used To analyze the qualitative data obtained from semi-structured interviews and closed-ended questions, using categorization analysis. The results of the research show that the students' reaction to the way of organizing and holding the project management course is positive and their satisfaction has been achieved. The evaluation results of each level of learning, behavior and outcomes also show that there is a close relationship between the expected results and the defined goals, which confirms the effectiveness of the course.

This study aimed at identifying and analyzing those factors affecting Engineering training efficiency within forces organizations. In three levels of individual, training and organizational levels. This research is of applied kind performed through explanatory- correlation method. The statistic population includes 283 Supervisors who received skill- based trainings in 2018. The sample mass was determined based on Morgan- Kerjesi table and tests were selected for random sampling. Data collection instruments and questionnaire have been realized that justified in five pointed Likert scale. The questionnaire stability was tested by Chronbach’s alpha which equals to 0.86. Experts’ agreement method has been applied in order to test questionnaire justifiability. Explanative statistics including average, index, frequency, percentage, standard deviation, and statistical analysis have been used. Results indicate that individual, training and organizational factors have specified in all 69% of total variance which in turn representing their high effects on Engineering training efficiency.

In the present age, business changes are taking place in such a way that even with the best scenarios, organizations may be challenged. Equipping with facilities, technologies, skills and capabilities in different dimensions and levels and with a strategic approach can enable organizations to take stronger steps than before. With this approach, having capable managers who successfully lead the organization to predetermined goals in the face of environmental developments and competition is a competitive advantage; Despite this, managers' acceptance of professional development programs has not been as expected, and this issue needs to be studied and addressed.The present study is an applied research that seeks to identify barriers and weaknesses from the perspective of managers in a qualitative manner with the aim of promoting the professional development programs of senior managers in Iran's mobile communications industry.. A researcher-made questionnaire was used to collect information. T. Indicates the coherence of the questions and the lack of significant dispersion between them. The validity of the questionnaire has also been confirmed by experts. For data analysis, SPss24 software and exploratory factor analysis were used as multivariate and interdependent methods. The results show that the variables in the identified eight components constitute about 79% of the changes related to barriers affecting the design and implementation of growth promotion programs for senior executives in the mobile communications industry, which indicates a high impact. They are and it can be said that the mentioned programs need a fundamental review in all eight components.

This research seeks to identify and analyze the factors that may influence educational strategy National Iranian Petrochemical Company. It is an applied research which uses descriptive- correlation method. Study on the strategy and human resources of the organization as well as having conducted interviews with directors and professionals allowed us to identify eight factors: ‘management, structure, culture, environmental factors, human resources, strategic program, organizational resources and change management’. This finding helped us make questionnaires in order to verify results. Cronbach alpha was used to test reliability it turned out to be 0.86 which is satisfactory. Our statistical population was formed by 146 directors and experts working for Center for Studies and Strategic Planning, specifically in such units as Research and Development, Transactions & Marketing, Quality, Human Resources, Production & Technical Services. Since the number was not beyond control, the questionnaires were distributed among essentially all members of the statistical population. SPSS win 18 was used to analysis data. For this purpose, exploratory factor analysis method was used as a both multivariate and dependent method. Results indicate that the above-mentioned eight factors being identified by this study account for nearly 88 percent of all influences that may be exerted on the organization’s educational strategies. This persuades us that these factors have a remarkable effect in the said strategy.

this study examines the relationship between Dennison organizational culture model and organizational learning in Sairan Co. Present study is an applicable study regarding its purpose and in terms of data collecting and analysis method, it is descriptive and correlational type. Statistical population of the research was 274 members consisted of managers and engineers which by using Morgan table, 170 of them were selected as statistical sample. Data collection tool is a questionnaire of 48 closed response questions that is adjusted on a fiveitem Likert scale. In order to check the validity, the questionnaire was provided to the number of industry and university experts. and their comments and suggestions were applied in the questionnaire. To check the reliability, the Chronbach’s alpha formula was used and the alpha value of 968% indicates appropriate validity of the questionnaire. Data obtained from the questionnaire by using statistical descriptive and inferential methods were analyzed with SPSSwin18 software. Research results show that there is a 73% correlation among the two main variables of organizational culture and organizational learning. Also, from Sairan Co. directors and engineer’s point of views, between every four aspects of Denison major models Organizational Culture and Organizational Learning, there is a positive significant relationship of 63% and 61%, respectively. The existence of this relationship indicates the cultural importance of considering to environmental changes and attention to learning and innovation in activities related to the production, sharing and applying knowledge in Sairan Co.

The fact that factors caused success previously, today, may lead to failure due to changes in business environments. To improve engineers’ efficiency, it is necessary to adjust industrial organizations to changes in environment and maintain competitive situation in business markets. Therefore, this issue that minimize the risk of fallibility, is considered as an inevitable necessity. Not only is it required that engineers achieve expected competency and eligibility to encounter environment changes efficiently, but also these competencies promote their capability for presenting appropriate methodology in critical situations, innovative and novel plans as well as implementing appropriate projects. To this end, some criteria should be determined to assess the aforementioned competencies, which lead to make decision about the role of engineers in project management. In this study, the writer tried to discuss required competencies for engineers in addition considered the role of competency and efficiency in successful management of organizational projects based on PMBOK standard. This article is based on clarify and analytical methods, using writer’s experiences, library and internet searches.

The purpose of this study was to identify and analyze effective factors on the effectiveness of Technical and Vocational training in one of the military organizations and at the three levels of individual, educational and organizational factors. The present study is an applied research that has been done by descriptive - correlation method. The statistical population of the study consisted of 283 supervisors of the production lines of an organization which were trained by Technical and Vocational training organization in 1397(2018).
Based on Morgan-Krejcy table, sample size was 150 students, which were selected based on random sampling method. The data gathering tool was a researcher-made questionnaire that was prepared based on Likert's five-point range. For the final test questionnaire, Krone Bach Alpha was used which is 0.86.
For content validity, the expert agreement has been used. For data analysis, descriptive statistics such as mean, mode, frequency, percentage, standard deviation and factor analysis were used. Research findings show that the 3 individual, educational and organizational factors have affected the 69% of the total variance, which indicates the high impact of technical and vocational training.

This study aims to identify and analyze the factors affecting in improving the quality of teaching skills in training center of emplaees’ Military organization. This study is an applied research which is performed by descriptive - correlation method. The required data collection tools of the research is researcher’s questionnaire that has been set in five-item Likert range. Reliability of the questionnaire has been confirmed by Chronbach’s alpha coefficient (a = 0/91). To verify the content validity, experts consent method has been used. Statistical community of the research included 152 learners who have been undertaking training courses in the Training Center at the time of the survey. Due to the limited number of members of the statistical community, a questionnaire was distributed to all members. Data analysis also has been done by helping SPSSwin18 software and by using exploratory factor analysis as multivariate variables and the dependent method. Results obtained show that the "scholarship, personality traits and teachers communication features" factors explained in total about 72% of the total obtained variance that this issue reflects the high effect of these factors in quality of the teaching.

This study investigates the validity of Cipp assessment model in assessing the function of the instruction centers. It is conducted through descriptiveanalytic method. The statistical population consists of 90 managers and experts of the instruction centers of National Iranian Petrochemical Company. After studying the initial statistical population and agreement of their conditions with the research needs, 60 people were selected as the statistical sample. The data were collected through questionnaire. The questionnaires validity was measured through Chronbach’s α and a coefficient of 87% was obtained which indicates an acceptable correlation of the questions and absence of significant dispersion among them. Furthermore, some experts confirmed face and content validities of the questionnaires. Cipp model was tested through structural equations model and the data were analyzed through binomial test, Friedman variance analysis test, correlation test, and t-test. The results indicate that the experts have confirmed the four dimensions of the model and its twenty criteria and further verified their ability to assess the instruction centers. In addition, there is a significant relationship among the dimensions, criteria, and variables. This indicates that the overt variables measure the covert variables significantly.

The main objective of this research is to study and investigate the effects of organizational learning on the after sales services improvement within Isfahan Rubber Industries Company. This research is of kind descriptive- preparation. The statistical population of this study contains 86 managers, experts and employees of after sales services. Since the volume of population is not vast, thus the whole statistic population was taken as statistic sample. To perform the research, we first have studied the general structure of after sales services within Iran Radiator Industrial Group, then based on mentioned activities and interviews with sophisticated people within industry field, after sales services improvement was determined as dependent variable and way of customer replying, speed of services offer, flexibility during services, respect to customers’ ideas, level of the products performance, and technical personnel efficiency were determined as independent variables. Data was collected through realized questionnaire with 30 items closed answer in Likert’s five point scales. In order to calculate durability of the questionnaire Chroonbakh Alpha was used which obtained 0/92 indicates that questions are reasonably well integrated and there is no significant dispersion within them. Conceptual admissibility was also performed through question designing based on literature and surveying industrial experts and sophisticated. To analyze data single sample test was used. Results from findings analyze showed that organizational learning affects the improvement of after sales services within Isfahan Rubber Industries Company.

This research aimed at investigation of the Effects on organizational and emotional intelligence variables with organizational agility. This research was applied regarding its goals and explanatory regarding the method and was of correlated type. Population of this study includes 450 personnel of Isfahan Rubber Industries. Who were randomly selected with an error level of 0.05 from a restricted population as 127. Data collection instrument is questionnaire which was devised by researchers combining Albrecht’s organizational intelligence and Gelman’s emotional intelligence questionnaires. Data related to agility factors was collected to measure the agility andfinally factors like flexibility, vivacity, responsiveness, and efficiency were noticed for evaluation. The questionnaire reliability was determined through Chronbach's alpha. Its coefficients is 0.91 showing excessive reliability of the questionnaire. Justifiability of the questionnaire was assessed using expertise consensus method. Explanatory statistics indices including average, standard deviation, variance, percentile computation and deduction statistics like Kolmogorov- Smirnov test, Friedman test, structural equations test, adaptive table and Spls and Spss software were used to analyze data. Research results indicate that emotional intelligence with 0.68 co-efficient has effects on organizational intelligence. On the other hand, organizational intelligence with a coefficient equal to 0. has higher effects on organizational agility compared to emotional intelligence with 0.51 co-efficient within Iran national gas Co. regression model showed that 56% of changes related to organizational agility is explained by two variables of emotional and organizational intelligence.

In this research, descriptive and surveying method is used to evaluate the quality of engineering training programs. The statistical society of the research consists of 130 engineers of AzarAb Company covered by training programs in 2012. Since the statistical society has a low volume, the whole society is considered as a statistical sample. Data was collected using Servqual standard questionnaire.  The Cronbach Alpha coefficient was used to determine the reliability of the questionnaire and the obtained coefficient was estimated at 91%. To determine the validity of the questionnaire, the comments of several experts from industry and university professors were used and their recommendations and propose amendments were applied to the questionnaire. Data analysis was conducted by dual sample t test to identify the difference of each of the dimensions of the model. The obtained results show that engineers are not satisfied with the quality of trainings and that the provided trainings have not met their expectations.