فهرست مطالب کاوه تیمورنژاد

Increasing level of employee satisfaction is one of the constant concerns of managers in all organizations. Based on this, during the last few decades, various models have been prepared and designed to identify the main factors affecting the job satisfaction of employees. The diversity of these models can cause confusion for managers of organizations to choose appropriate strategies. The current researchers are trying to investigate the components of employee satisfaction patterns to provide a relatively comprehensive model in Iranian organizations. The current research method is qualitatively comparative using the content analysis approach, the research population includes all models of job satisfaction and the purposeful sampling method was used to select the models. The findings reveal that the ten components of work-life balance, demographic factors, respect, relationship with colleagues, job stability, payment system, success & progress, diversity in work methods, effective leadership and health insurance are common in most of the selected models. Another finding indicates that the payment system and diversity in ways of doing work are the most important components from the point of view of designers. According to the findings, a proposed model for Iranian organizations with six components of payment system, respect, relationship with colleagues, job stability, success and progress, and diversity in ways of doing work was prepared and designed.

The present research purpose has been dynamic modeling of customer relationship management in e-banking in Sepeh Bank and merged banks, and the conceptual framework identified in the case study was used. The statistical population is the experts in Sepah Bank's customer affairs, and a sample of 14 people has been selected through theoretical sampling method utilizing purposeful techniques. To measure the relationship between dimensions and indicators, fuzzy cognitive map was used in the form of pairwise comparison matrix questionnaire, and the reliability and validity of the questionnaires were confirmed by the test-retest method and the content validity with Lawshe method. For simulation in a certain period of time and measuring the validity of the model, Bidirectional Associative Memory(BAM) Neural Networks have been used in the FCM Expert software. The research findings show that "Customer Relationship Development" is the most central and influential and "Customer Retention" is the most affected dimension, and the mutual influence between "Customer Identification" and "Customer Relationship Development" is significant. Also, the "Customer Attraction" has the greatest impact on the "Customer Retention & Customer Relationship Development" and the "Customer Reach and Acquisition" has the greatest impact on the "Customer Attraction & Customer Retention". Based on these results, it is recommended that Sepah Bank managers pay special attention to customer attraction through branding and the implementation of advertising campaigns at contact points, and despite the low impact of the "Customer Relationship Review", its significant impact on the most central dimension, i.e. "Customer Relationship Development" should not be neglected.

This study mainly aims to validate the framework of the entrepreneurship ecosystem of science and technology parks in Iran. The purpose of this study is to improve the infrastructures and achieve the vision of the science and technology parks, managing and directing the interactions among different factors involved for creating sustainable value, entrepreneurial opportunities and business scalability. In terms of purpose, the current research is applied and has a descriptive approach of the correlational type, with a qualitative strategy of a sequential exploratory type. The statistical sample in the qualitative section was purposeful and theoretical in the form of interviews with 15 experts in the field of entrepreneurship and science and technology parks in Iran. In the quantitative part, 181 managers of parks and technology units, and other key people involved in this ecosystem participated. The reliability and validity of the researcher-made questionnaire was measured using Cronbach’s alpha and the average extracted variance were above 0.845 and 0.604, respectively. The findings show that causal factors (characteristics of local structures, entrepreneurship policies and local entrepreneurship indicators), contextual factors (financial, human resources, physical and intangible infrastructure, capacity building, promotion, enablers) and intervening factors (adaptability, tension removal, resilience) predict 0.487, 0.541 and 0.634 of changes in strategies (interactions within and outside the ecosystem), respectively. The axial category predicts 0.798 of changes in strategies. Strategies also predict 0.782 of changes in outcomes (wealth creation, workforce, and businesses). The science and technology parks are suggested to consider the aforementioned

Background and Theoretical Foundations: 

Ocean governance refers to the policies and management of affairs related to the world's open seas and oceans, which is a very complex issue. Almost all the oceans are part of the commons that do not belong to any single person or nation or government. According to the United Nations resolution, the interests of these seas and oceans belong to all the people of the world, and as a result, all the people of the world should also participate in the preservation of These divine gifts act and be responsible.In addition to the necessity of obtaining maximum sustainable benefits from these huge resources, the governance of the seas and oceans is also very important to enjoy the effectiveness of the levers of power and to create a balance between political powers. Effective governance provides the ability to balance common interests with others. Considering the existing needs and focusing on common interests, cooperation between countries is strengthen based on these interests. In addition, governance of seas and oceans requires consideration of transboundary capacities. Economic use according to these capacities creates economic justification for operational exploitation.  In this research, an attempt made to investigate the oceans governance in other countries and considering the conditions of the country, including the access to governed and supervised waters and open waters, as well as the degree of dependence on the marine economy, food security, employment, exploration of new energy sources. The possibility Increasing Iran's share in order to gain more benefits from the open seas and oceans. With a management perspective, we achieved the design and explanation of a favorable structural model for the government of the Islamic Republic of Iran.

Due to the lack of research records in this field for the government of the Islamic Republic of Iran, this research based on a qualitative approach and in it; foundational data theory used as a research method. Considering that, this model has not been prepared for the government of Iran so far, this research work is consider fundamental for the government of the Islamic Republic of Iran. The present study is an exploratory mixed study in terms of data analysis method. In this study, a grounded theory research approach based on a parametric approach was used. In fact, this research in order to gain knowledge and understanding in the field of main, temporal, intervening factors, strategies and consequences as well as the constituent elements of governance with the approach of co-evolution in the government of the Islamic Republic of Iran will use the grounded theory research approach. In this research, the main goal is to formulate a structural model for the governance of the oceans in the Islamic Republic of Iran. Documents, papers and interviews have been use to collect the required data and information. The documents section included all internal and external documents related to the governance of the oceans. In order to accurately analyze the findings, after the necessary information and data were extracted and classified through interviews with experts and analyzed in general, the model was extracted. Data analysis is one of the main and most important parts of this research. During this process, raw data analyzed and after processing, is present in the form of information. In this research, the semi-structured interview continued until theoretical saturation. Semi-structured interviews are one of the most common types of interviews used in qualitative social research. This interview falls between the two extremes of structured and unstructured, sometimes called in-depth interviews, in which all respondents are asked the same questions, but are free to present their answers in any way they wish, in this case the responsibility The researcher is responsible for coding the answers and classifying them..

As causal factors in the pattern of governance of the oceans in the Islamic Republic of Iran, it is necessary to have an effective governance of the oceans; all the levers of power mentioned in the government of the Islamic Republic of Iran must be take into consideration simultaneously and in a coordinated manner. This means that integrated management and division of national work and agile and efficient management in order to maximize the use of the sea's capacities are consider as the main pillar and factor in the governance of the oceans. As an intervening factor, the geographic policy of the Islamic Republic of Iran has a significant impact on the governance of oceans and marine areas.As background factors, The position of coastal borders in terms of ownership and surveillance area, capable defense and security system, communication with the ports of the countries, powerful military presence, strong support, allocation of credit and financial support, synchronization of facilities and infrastructure with new conditions, authoritative and efficient governance structure, independence of the sector In the maritime management of the country, managers' attention to internal and external resources and having management knowledge are very important.As the central phenomenon Justifying the internal decision-making bodies and determining the role of Iran at the international level, taking advantage of domestic actors, non-conflict with other actors, joint exploitation of the seas, identifying common interests, non-conflict of interests in the exploitation of the seas, paying attention to international law and improving sustainable development It should be justified.As strategic factors, the development of ocean ports and exploitation of sea and ocean resources depends on several factors. These factors include technical, educational and financial structures and capabilities.As consequences improving the national and international cooperative vision and obtaining maximum benefits for the Iranian nation in the field of extracting and exploiting the resources of the seas and oceans will have a significant impact. In general, in order to obtain maximum benefits for the Iranian nation from the resources of the seas and oceans, it is necessary to pay special attention to the growth and development of knowledge-based companies, improving competitiveness, coordinating the military forces, complying with international laws and securing Iran's interests.

Centralized and integrated management and the view of national and international participation in the governance of seas and oceans are very important. Because the governance of the oceans is a complex and multifaceted challenge, the effects of which have a complex effect on the interests of other countries and different regions of the world, so it is necessary to form the governance of the seas and oceans in a centralized government structure. The first model is the creation of a maritime ministry in the government of the Islamic Republic of Iran, similar to the model implemented in many under developing countries with coastal borders, and the second model is the establishment of the Supreme Maritime Council headed by the highest official of the government of the Islamic Republic of Iran, similar to the implementation model, has been in many developed countries.

The study of science and technology parks literature shows that approaches based on regional economy, technological and industrial clusters, and innovation systems are the basis for creating science and technology parks. The main idea of the formation of science and technology parks is to develop technology and entrepreneurship and promote innovation culture through managing the flow of knowledge and technology between universities, research institutes and private companies and the market. In the past years, many policymakers, academics and company managers have increasingly recognized the benefits of regional entrepreneurial ecosystems. Accordingly, the concept of entrepreneurial ecosystem means thinking and action have been used to design entrepreneurial policies. Examining the research reports indicates that a small number of technological businesses enjoy parking services in the life cycle of the company, which is caused by two categories of factors, the first includes the macro issues, such as reduction of government budgets, lack of management efficient systems, sanctions and bottlenecks in international communication, lack of participation of the private sector, and the second includes lack of experience of the park headquarters in managing technology and innovation, crisis management and solving upcoming challenges, and issues such as managing interactions, resilience and sustainability of businesses. Hence, the purpose of this research is to provide a framework for evaluating the entrepreneurial ecosystem of science and technology parks, because according to the experiences gained, providing the framework prevents the partiality and insularity of science and technology parks in drafting programs to support entrepreneurial processes and minimizes parallel work and waste of resources.
The research is qualitative and based on systematic grounded theory. The data of the research was collected through semi-structured interviews including 15 experts in the field of entrepreneurship and science and technology parks of the country until reaching theoretical saturation and purposeful sampling was done by theoretical and snowball method. The statistical population of this research consists of experts related to the field of research. Sampling is also purposeful and in the form of snowballs. Sampling continued until theoretical saturation was reached. Furthermore, results evaluation criteria are as follows: 1. Matching, 2. Ability to understand, 3. Ability to generalize, 4. Control, 5- Practical relevance, 6- Efficiency, and 7- Modifyability. For determining the overall validity of the model in this research, the ratio test wass used to measure the validity of the ground theory.
Data analysis was also done with the Strauss and Corbin approach in three stages of open, axial and selective coding. The result showed that causal-conditions (characteristics of ecosystem place structures, entrepreneurship policies and ecosystem place entrepreneurship indicators), contextual-conditions (financial, human, physical and intangible infrastructure, capacity building, promotion, enablers), Intervening-conditions (adaptability, elimination of tension, resilience), strategies (inside- and outside- entrepreneurial ecosystem interactions), outcomes (wealth creation, workforce, businesses), pivotal include, evaluation the entrepreneurial ecosystem of science and technology parks (with  indicators of support, mediation, technical opportunism,  and help for explotation of opportunity).
Unfortunately, science and technology parks rarely evaluate the entrepreneurial ecosystem created by themselves and only rely on performance evaluation results. A short-term solution in this field is to sensitize the officials of the parks and the Ministry of Science to the issue of the entrepreneurial ecosystem, so that they consider the evaluation of the entrepreneurial ecosystem along with the evaluation of the park’s performance, because the most important task of the park is streamlining and creating stable connections
to carry out its missions. Considering the financial constraints and the threatening environmental conditions of the country, the best strategy is to use the capabilities of the ecosystems in a win-win relationship to advance the park’s goals.The proposed framework can be used as a basis for evaluation the establishment or development of entrepreneurial ecosystem of science and technology parks. To this end, the following suggestions are presented: 1. It is suggested that in future research, the framework presented in this research should be used to evaluate the entrepreneurial ecosystem of other Science and Technology Parks of the Ministry of Science across the country with a wider population and statistical sample and compare the results with these results. 2. It is suggested to conduct comparative studies to take advantage of the situation of other countries in evaluating the entrepreneurial ecosystem of science and technology parks in the world. 3. It is suggested that the evaluation framework of the entrepreneurship ecosystem of science and technology parks related to executive bodies and specialized parks be designed and its results be compared with this research

The summary:

In the present century ,recovering function, an activity in organizations requires wealthy staffs. The existence of succession planning programs ,will ensure the existence of human capitals.. Effective learning has an important role of succession planning.In this research, as a matter of learning is about giving a study model based on organizational learning (Educational organization of Qazvin province).

this study is a practical study, performed in a mixed method (quality &quantity). It was used partly built to collect data ,based on the semi -structured interview. Interviews with ten experts,based on non-accidental target-baed untill,it reached to theoretical saturation and analyzing data performed in three stages,extracting basic concepts,organizers and learner.

The research model includs four aspects , Cultural (making correct learning,the cultural of sharing knowledge between colleagues, trust and,confidence atmosphere,learning and teaching culture and empathy atmosphere in organization) Education( system preparation for teaching,presenting training employee and individual growing,setting up research area in organizations ,efficiency and effectiveness teaching ,investing for staff professional development,learning efficient tools and having active teaching groups) Management(feeling permanent management,evaluation performing effective and efficient system,deconcentration,codifying view and strategic planning,sufficiency,succession management in organization,learning management in organization and dominating systematic ideain organization) Innovative(readiness for accepting changes,redesigning processes and procedures,accepting new ideas in organization ,monitoring environmental changes and smarten up teaching and learning).

learning in educational organization needs comprehensive planning all aspects of research model.

training is one of the most important approaches of government organizations to improve the level of performance and service quality expected from managers. Adopting a policy-making approach can provide a suitable basis for a more comprehensive examination of the education of public administrators. The current research was conducted with the aim of identifying and ranking the factors influencing the policy making of education of public administrators.

This research is practical in terms of purpose and was done with a mixed method (qualitative-quantitative). The community of research participants are academic experts in the field of public administration and executive managers in government organizations, 15 people were selected as sample members using the purposeful sampling method. Semi-structured interviews and fuzzy Delphi method have been used to investigate their views.

First, by using the qualitative data obtained from the literature review and semi-structured interviews, the factors affecting the policy making of education of public administrators were identified, and then the importance and rank of these factors were determined through the fuzzy Delphi method.

In terms of practical implications, it can be said that macro policies, strategic success, and learning are the most important factors influencing education policy making, and the design of a performance evaluation model for public administrators based on these components can be a suggestion for future research in this field.

The purpose of this research was to design and present the social justice development model in the national policy. The research method was qualitative and quantitative. Research information was collected through interviews. The statistical population of the research included an unlimited number of experts, professors and experts in the relevant field, and 18 people were selected until reaching theoretical saturation. The sampling method was in the form of a snowball, in which the interviewees were asked to introduce people who are knowledgeable about the research topic to conduct subsequent interviews. Primary data were collected through interviews. According to the methodological process, during three stages of open coding, central coding and selective coding, firstly, the codes related to the topic were identified from the large number of primary data types; Then, in the manner of continuous comparison, a concept was extracted from several codes, and in the same way, other codes were also converted into concepts until finally 96 concepts were obtained. In the next stage, some concepts were put in the form of a category so that 16 categories were obtained for this research. The findings of the research showed that 3 categories emerged as the central categories, which include: cultural factors, compatibility with elites, education. Other categories to be presented in the visual model were placed in five categories: causal conditions (3 categories), background or context (3 categories), intervening conditions (2 categories), strategies (2 categories), consequences (3 categories). Next, based on the indicators, components, concepts and categories of the proposed model, a questionnaire of 96 questions was compiled and based on the collected data, the relations of the proposed model were examined, and finally the results showed the significance of the relations and components of the model.

The purpose of this research was to design and present the social justice development model in the national policy. The research method was qualitative and quantitative. Research information was collected through interviews. The statistical population of the research included an unlimited number of experts, professors and experts in the relevant field, and 18 people were selected until reaching theoretical saturation. The sampling method was in the form of a snowball, in which the interviewees were asked to introduce people who are knowledgeable about the research topic to conduct subsequent interviews. Primary data were collected through interviews. According to the methodological process, during three stages of open coding, central coding and selective coding, firstly, the codes related to the topic were identified from the large number of primary data types; Then, in the manner of continuous comparison, a concept was extracted from several codes, and in the same way, other codes were also converted into concepts until finally 96 concepts were obtained. In the next stage, some concepts were put in the form of a category so that 16 categories were obtained for this research. The findings of the research showed that 3 categories emerged as the central categories, which include: cultural factors, compatibility with elites, education. Other categories to be presented in the visual model were placed in five categories: causal conditions (3 categories), background or context (3 categories), intervening conditions (2 categories), strategies (2 categories), consequences (3 categories). In the following, based on the indicators, components,

A strong organizational culture can be recognized as a primary factor in fostering collaboration and participation among employees. The aim of this article is to examine the status of organizational culture using a participatory culture strategy approach at the Tehran Urban Studies and Planning Center. 

This study is considered applied-developmental research, based on quantitative data collection through questionnaires. The statistical population consists of managers and employees of the Tehran Urban Studies and Planning Center, totaling 155 individuals. The sample size was determined to be 110 individuals using Cochran's formula. 

After ensuring the adequacy of model fit, the structural equation model was confirmed based on the research pattern and recent changes in confirmatory factor analysis. Since the model fit was good, there was no need to remove indicators from the model or draw covariance between errors. 

: Based on the results of structural equations, the path coefficient from internal environment to main phenomenon is 0.87, from external environment to main phenomenon is 0.59, from external environment to moderating factors is 0.61, from main phenomenon to moderating factors is 0.68, from institutional requirements to moderating factors is 0.79, and from moderating factors to outcomes is 0.69.

Corporate governance has become very important in the contemporary period with the growth and development of companies in developed and emerging economies. Based on this, in the current research, considering the importance of the airport sector, the design of the corporate governance model with the commercialization approach of the country's airports has been discussed.

This study is an applied research that has been done with a mixed method. In the qualitative part, the theme analysis strategy was used and in the quantitative part, the survey strategy was used. Semi-structured interview and questionnaire were used to collect data. Interviews with 10 experts were conducted in a snowball fashion until the theoretical saturation stage. The statistical population in the quantitative part included 263 secondary school principals of the Education Organization, 156 of whom were selected as a sample using Cochran's formula.

The model includes five cultural dimensions(creating a suitable learning culture, knowledge sharing among colleagues, an environment of trust and confidence in the organization, a culture of learning and teaching, and an atmosphere of empathy in the organization), educational(system readiness for learning, providing in-service training and Individual growth, setting up research areas in institutions, efficiency and effectiveness of training, investment for professional development of employees, effective learning tools and having active training groups, managerial(sense of managerial stability, effective and efficient performance evaluation system, decentralization, formulation of vision and planning It is strategic, meritocracy, succession management in the organization, learning management in the organization and the rule of systemic thinking in the organization), innovative(readiness to accept changes, redesigning processes and procedures, accepting new ideas in the organization, monitoring environmental changes and smartening education and learning) and and individual (employee characteristics and attitude).. Also, the analysis of the quantitative data of the research indicated the suitability of the final model of the research.

Facilitating learning in the education organization requires comprehensive planning in the dimensions of the research model.

The training of public administrators is of particular importance due to their access to organizational resources and authority, and its correct and effective management can be the basis for the optimal realization of the policies of the country's administrative system. The current research was conducted with the aim of identifying and ranking the factors affecting the policy of education of public administrators, which is practical in terms of the type of goal and qualitative in terms of method. By using the meta synthesis method of Sandelowski and Barroso, 286 sources related to the research topic in the last two decades were analyzed and the conceptual framework of the research was designed around the policy of education of public administrators with 7 components and 23 indicators. The reliability of the resulting codes was confirmed by calculating the Kappa index in SPSS24 software as 0.827 and the final indices were ranked using the Shannon entropy method. The data collection tool of the research was sampling from study sources. The results of the research indicate that the cultural components, empowerment, organizational competencies, learning, policy, strategic success, environmental competence and skill-orientation have the greatest impact on the subject of the research. Also, strategy-orientation, solving infrastructural and operational challenges, individual competencies, needs assessment, planning, implementation and evaluation of trainings for public administrators, in an environment that includes knowledge management, globalization, modernity, research-oriented and outsourcing. They can influence the policy of training.

Background and Purpose:

Managers have a special role in realizing the goals and missions of the country's administrative system due to having organizational resources and authority, and developing their knowledge and skills is an important issue neglecting it will lead to the decline of the organization's performance of public organizations.The main purpose of this research is to investigate and identify the components related to the policy-making process of public managers' education by combining the results of the relevant literature review and the feedback of interviews with a academic experts and managers of public organizations.

The type of research is descriptive-exploratory with a qualitative approach, and the method used is theme analysis. Data collection tool included the study of documents and semi-structured interviews with 15 related experts. The validity of the interview questions was obtained by the content method and with the approval of experts, and its reliability was obtained based on the correspondence of the results with the literature of the subject.

After analyzing the feedbacks of analysis, 7 comprehensive themes, 24 organizing themes and 99 basic themes were identified and summarized in the form of a policy making model for the education of public managers.

The current research covers the gap of the lack of a policy making model for the education of public managers and is innovative in terms of content. Adopting a policy-making view in this area makes the relevant processes go beyond the executive level and extend to the strategic level and finally establish organizational development.

A strong Organizational culture can be recognized as a primary factor in creating collaboration and participation among employees. The aim of this article is to present a model of organizational culture with an emphasis on participatory culture in the Tehran Urban Research and Planning Center.

The current research paradigm is interpretive, and from the perspective of the user audience, it is applied-developmental, with a theoretical approach in this research being inductive-comparative. The expert panel of this research includes managers and experts from the Tehran Municipality, consisting of 16 experienced individuals based on theoretical saturation. In this study, the thematic analysis technique by Braun and Clarke (2006) was used.

After conducting the review and standardization phase, all themes were categorized into 5 main themes and 23 sub-themes.

The 5 main themes include internal environment, external environment, institutional requirements, moderating factors, and consequences. The sub-themes include structural and organizational areas, productivity, human capital management, managerial aspects, laws and regulations, adaptability of capabilities, capacities and culturalization processes, political-social-cultural flows, economic-technological aspects, international and organizational-administrative aspects; legal requirements; normative and professional aspects; systematic participatory culture; effectiveparticipatory culture; value-added participatory culture; result-oriented and quality-oriented participatory culture; accountable and transparent participatory culture; healthy participatory culture; ethical participatory culture; future-oriented and purposeful participatory culture; rule-based participatory culture; disciplined and ethical participatory culture; development-oriented and innovative participatory culture; manager-centered participatory culture

Although the sovereignty and governance is mainly relate to land, but recently the issue of governance over the seas and oceans are including in the general policy of the governments is considered as a part of the long-term actions and plans of the governments. This governance, at the national and international level, and in addition It also includes the influence of non-governmental actors and non-governmental organizations on the pillars of the government. More than 55% of the earth's surface is covered from seas and oceans, and while according to the United Nations conventions, these seas and oceans do not belong to any country or government, but all the people living on the earth can protect and Take care of these rich resources, and take advantage of them. This means that every Iranian person can benefit from all the resources available in the oceans and open waters. On the other hand, in the definitions of governance, one of the most important tasks of the ruler is to provide maximum benefits for the nation and the country. Therefore, it can be conclud that providing maximum benefits from the oceans and seas is one of the duties of governments. Fortunately, with the special attention of the Supreme Leader and the government to the sea-based economy or the sea as the axis of development, recently the seas have received special attention. However, the question that remains in the mind is whether the government of the Islamic Republic of Iran has a proper structure to manage the country's interests from the surrounding seas, including the Persian Gulf, the Oman Sea, the Caspian Sea, and the oceans and open seas, which are more than 55% of the earth's surface? This research aims to find a suitable model for the oceans governance by examining the existing structures and evaluating the power of these structures in the government of the Islamic Republic of Iran. In comparison with the expected capacity to obtain maximum benefits from the oceans and seas and studying structures with similar tasks in other countries, to propose in the government of the Islamic Republic of Iran. The requirement of integrated management analysis and compliance with international conventions is that this analysis be done at the national and international level. Obviously, there is a need for concentration, interaction, cooperation and leadership for all ministries of a government that have duties or powers related to the use and management of seas and oceans. To achieve this model, this research uses a fundamental study research approach. In terms of general strategy, the present study is considered a case study, and in terms of data analysis method, it is a mixed exploratory study. Data collection tools are provided through interviews, for data analysis in this research, software for converting recorded interviews to text and qualitative analysis using Maxqda software was used. The purpose of this research is to compile the governance model of the oceans and seas for the government of the Islamic Republic of Iran, and the grounded theory research approach based on the parametric approach is used. The statistical population of the research was maritime experts in the governance area of the Islamic Republic of Iran. The results are as follows that the requirement of a desirable unified governance is a correct understanding of causal preconditions such as political, financial and individual preconditions. The manner and extent of its impact on the category of international and national phenomena, its final attention to strategy. The basic principles of good governance, including attention to international relations, the development of the necessary cultural infrastructures, which have intervening conditions (developmental and organizational) and background factors (organizational, financial, political, and individual) May it ultimately have social, economic and political consequences for the government of the Islamic Republic of Iran.

This research aim to investigate the influence of shared leadership on proactive innovation behaviors, with the moderating role of job complexity perception and the mediating role of creative self-efficacy. The study is applied and descriptive in terms of purpose. The statistical population included all faculty members of Islamic Azad University branches in West Azerbaijan province, total 847 individuals in the year 2022. A cluster sampling method based on the Cochran formula was used to select a sample of 186 participants. Data were collected using the Shared Leadership questionnaire by Hoch and Kozlowski (2014), Creative Self-Efficacy questionnaire by Tierney and Farmer (1991), job complexity perception questionnaire by Dean and Snell (1991), and Proactive Innovation Behavior questionnaire by Zhao et al. (2014). Structural Equation Modeling based on Partial Least Squares (SEM-PLS) was employed for data analysis and hypothesis testing. The findings indicate that shared leadership and creative self-efficacy have a significant positive effect on proactive innovation behaviors. Creative self-efficacy plays a mediating role in the impact of shared leadership on proactive innovation behaviors. Job complexity perception moderates the relationship between shared leadership and proactive innovation behaviors, but its moderating effect on the relationship between creative self-efficacy and proactive innovation behaviors is not statistically significant. Therefore, shared leadership not only enhances faculty members' creative self-efficacy but also propels team members towards proactive innovation behaviors. In this regard, the design of complex and challenging jobs increases faculty members' motivation and strengthens the effectiveness of shared leadership on innovation behaviors.

The purpose of this study is to present a learning organization model for the environment organization with a qualitative approach. in terms of the purpose. it is based on applied research in terms of nature.it is descriptive and descriptive. the data collection tool is the theoretical foundations of the subject and in - depth semi - structured interviews. the statistical population of the study consisted of 15 experts with PHD degrees and in direct relation with education, training and improvement of human resources in the environment organization. the research method is qualitative and the research analysis technique is the content analysis) coding, axial and selective coding ( the findings led to the identification of eight themes, creating a system and modifying the structure of human resources, organizational behavior, mental model, personal capability, collective learning, using the capacities of creating and producing idea, goal and common vision, system thinking, internal and external considerations of learning organization model for environment organization. to investigate the validity of the research from the coefficient of Lwosheh, , Reliability was used to determine the reliability of the reliability method 0.93.

The purpose of this research is to provide an Interpretive Structural Modeling of Public Service Motivation in the higher education sector. This research has a developmental purpose and was carried out in two phases. First, by Meta-Synthesis Method and searching, studying, scientific and systematic coding of 86 previous valid articles, the dimensions, components and indicators of the public service motivation model were identified and confirmed by the Delphi method. Validity and reliability were confirmed through Glynn's evaluation tool, formal and content validity and agreement between two coders and Kappa coefficient. In the second phase of the research, from the interpretive structural model and asking the opinions of 12 university experts, leveling and drawing the interactive relationships of the components were done. The findings show that the components of the first level of the model include (dependent variables) behavioral characteristics and social motivations and in the second level (internal structure variables) internal organizational tendencies and material values and in the third level (influences variables) external organizational tendencies and spiritual values. This research, by structural relationships among different levels, can help a very useful to introduce the necessary infrastructure to establish the public service motivation in the faculty members of public universities.

The aim of the current research is to explain the human capital excellence model in Iran's education and training. This research is of applied type, and in terms of method, descriptive-correlation. The statistical population of the research includes all staff members of the Education and Training Organization, numbering 200 people, of which 132 people were selected as a statistical sample based on Morgan's table and selected by simple random. Data were collected through a researcher-made questionnaire. The indicators and items of human capital excellence were tested using the structural equation model. Examining the fit indices of the model indicates that the structural model of the research has a good fitting condition. According to the findings of the research, the validity of all indicators and items of human capital excellence was confirmed. And the results showed that the t value of human capital excellence indicators in Iran's education and training is more than its critical value at the level of 5 percent (1.96) and therefore the validity of human capital excellence indicators and items was confirmed. Also, the results showed that in terms of the greatest effect of the subscale of the excellence of human capital in education and training, it belongs to the components of the content (knowledge-cognitive) and individual (psychological) components with the values of 0.730 and 0.710 on the excellence of human capital in education and training. is. And the lowest direct effect of human capital excellence in education is related to the metacognitive component of 0.350.

The growing importance of public service motivation in the last three decades has led to its increasing use in human resource management. Therefore, the purpose of this research is to confirm the factor analysis of the public service motivation model in the higher education sector among the faculty members of Islamic Azad University, Central Tehran branch.

In terms of methodology, this research is a mixed research. In the qualitative part, based on previous studies and using the meta-synthesis qualitative method, the model was explained and presented. In the quantitative part of the studied population, there were 1087 faculty members of Islamic Azad University, Central Tehran branch, and the sample size is 200 of who were selected by random method based on Kline's formula. By using a researcher-made questionnaire, information was collected and the external and internal validity of the model was investigated by SmartPLS software.

In the external model, composite reliability and convergent validity were confirmed, and the factor loadings of all indicators were above 0.4, which is acceptable. The second-order factor analysis in the external model show that the coefficients of all paths are significant and the causal relationship of dimensions and components is confirmed.

The model has the goodness of fit. The environmental, value and behavioral-social dimensions of the research model provide a useful framework to understand the nature of the public service motivation of human resources in the higher education sector for officials, managers and specialists in this field.

with the advancement of technology and the development of the fourth generation industry on the one hand and the movement of organizations towards earning money from the economy of knowledge management and on the other hand, companies are moving towards progress; The purpose of this research is to investigate the impact of knowledge management on organizational innovation in relief organizations.

The current research is applied in terms of purpose and in terms of data collection method, it is descriptive-survey type. The statistical community, this research includes all the experts and managers who work in aid organizations, there are 450 people, the Morgan table was used to determine the sample size and 210 people were selected and the questionnaire was distributed among them in a simple random manner. To determine the validity of the questionnaires, the content validity method and Cronbach's alpha coefficient showed that the data collection tool has high reliability. 

Descriptive statistics and inferential statistics have been used to analyze the data in order to check the validity of the questionnaire from confirmatory factor analysis and to check the research hypotheses from structural equation modeling using the structural equation modeling method (SEM) with the help of SmartPLS 3 software was used. Coclusions: Finally, the hypotheses of the research were examined and suggestions and solutions were presented to improve and enhance the mutual effect of knowledge management on innovation in aid organizations. The coefficient of the path between the variable of knowledge management and innovation is 0.613, and the t-statistic is 12.987. The results showed that the dimensions of knowledge management, which include knowledge from the customer; Knowledge for the customer and knowledge about the customer affects innovation.

Despite the fact that the concept of public service motivation includes a wide range of roles in public organizations, but in most cases, the use of this term is unclear. Therefore, the necessity of understanding this word requires a clear definition of it. The purpose of this research is to clarify and analyze the concept of public service motivation according to the existing theoretical issues, to know its characteristics, antecedents and consequences. In terms of methodology, in this research, Rogers' evolutionary concept analysis approach was used. In this approach, a comprehensive synthesis of research presented in the field of the desired concept is identified and analyzes the evolution of the concept in a cycle of its importance, use and application. The desired texts were searched in the form of thematic analysis similar to content analysis with the keyword "Public Service Motivation" between 1990 and 2022 from existing and reliable databases. Based on the inclusion criteria and the sampling process, 17 studies were selected for review. Findings showed that public service motivation is based on benevolence, doing good deeds to help others and the interests of society and the desire to influence society. Its characteristics include membership in the public sector, efficiency in individual performance, and less dependence on material incentives. Related concepts include altruism, intrinsic motivation, prosocial motivation and sense of community responsibility. Its important antecedents are organizational commitment, employee-leader relations, socialization, Job attributes, religiousness and it has the positive relationship with the variables of Person-organization fit, organizational citizenship behavior, job commitment, quality of work, work effort and organizational performance. The results showed that the public service motivation is related to the activities of public sector employees in organizational responsibilities and activities.

From three decades ago until now, the use of public service motivation in the management of human resources of public organizations to improve the performance of employees in providing appropriate services to the people and gaining public satisfaction has been the focus of government management researchers. The purpose of this research is to qualitatively combine the results of previous studies in the field of public service motivation and provide a comprehensive model in this field.

This research was developmental in terms of purpose, and by using the meta-synthesis qualitative method, and by screening researches in reliable internal and external databases, by studying, scientific and systematic coding of 86 valid previous articles during the years 1990 to 2021, a comprehensive model of public service motivation of employees in public organizations was presented. Glynn's evaluation tool was used to evaluate validity and its reliability by agreement between two coders and kappa coefficient of 0.895 was calculated which is at a good level. Using Shannon entropy, priority of each index was extracted.

The comprehensive model presented has four dimensions and eight components which including environmental (intra-organizational and extra-organizational tendencies), value (material and spiritual values), social (individual and general social stimuli) and behavioral (external and internal behaviors characteristic).

In order to achieve the best performance of employees in public organizations, all the variables obtained in the comprehensive model presented in this research should be taken into consideration in the planning of employee motivation plans.

This study aims to design a productivity model of knowledge worker human resources in the automotive industry in Iran. The research method was qualitative-quantitative, through exploratory content-analysis. The interview was done with 16 experts through snowball sampling. The coding was done through Maxqda software which resulted in 258 concepts, 27 peripherals, and 7 main themes. In the quantitative phase, the conceptual model was conducted through field research and questionnaire which was filled by 221 persons in the automotive industry. Then, by administering confirmatory analysis, the reliability and validity was done by SWARA method. In the organizational aspect, some elements were extracted such as environmental, strategic, technological, organizational structure, knowledge management, and organizational structure. In terms of resources, some other elements such as human resources planning, employment, selection, and recruitment were identified. From the perspective of developmental process, talent management, performance management, and teaching were found. In maintenance, the elements were psychological health, hygiene, security and physical health, occupational factors, welfare, treatment, insurance, retirement, and income. Finally, in terms of practical processes, effective leadership, work conditions, working relations, and communications were some other factors to be considered.

The present article was carried out with the aim of designing and explaining the conflict management model of administrative and professional staffs with the approach of improving performance in Tehran hospitals. In terms of purpose, the research was applied and in terms of the type of data, it was mixed (qualitative-quantitative) of exploratory type. The population studied in the qualitative part included academic (public administration professors) and organizational (health experts) experts, and in the quantitative part it included all administrative and professional staff of Tehran hospitals. The sample size in the qualitative section was 12 interviewees according to the principle of saturation and the purposeful sampling method, and in the quantitative section, 291 people were selected based on the cluster random sampling method. The data collection tool was semi-structured interviews in the qualitative part and a researcher-made questionnaire with 61 items taken from the theoretical foundations, research background and interviews with experts in the quantitative part. In the qualitative part, in order to calculate the validity according to the experts, and to calculate the reliability of the retest method and intra-subject agreement, in the quantitative part, in order to calculate the validity, content and construct validity were used, and in order to calculate the reliability, Cronbach's alpha coefficients and composite reliability were used. and the results indicated the validity and reliability of the tools. The method of data analysis was open, axial and selective coding, and in the quantitative part, it included structural equation modeling. The findings showed that the developed model has dimensions of conflict management, including organizational conflict with the components of strategy management, management for solution orientation, non-confrontation and control, and individual conflict with the components of knowledge, attitude, and skill, as well as performance dimensions, including performance. An organization with the components of professional factors, decision-making and job responsibility; management performance with support, planning and leadership components; Specialized performance with components of specialized knowledge, specialized skill and specialized insight. Finally, based on the findings of the qualitative and quantitative sections (fit indices), the model of conflict management of administrative and professional staffs with the approach of improving performance in Tehran hospitals had a good validity.