خودارزیابی

Business Excellence Models (BEM) are frameworks can help organizations to focus thought and action in a more systematic and structured way that should lead to increased performance. By implementation of excellence models and self-assessment, organizations enable to define different improvement projects. Therefore, improvement projects as a key pillar of business excellence models is one of the main success factors of BEMs. The present research seeks to identify and categorize the components the implementation of improvement projects in BEMs by analyzing how improvement projects are managed to provide guidance for their implementation in organizations. In this regard, by reviewing the literature and conducting semi-structured interviews with experts, 15 components to manage improvement projects have been identified and evaluated using an accredited questionnaire. By using exploratory factor analysis, the components are categorized into four main factors including definition and prioritization, implementation, formalization and support, structured and integrated monitoring of improvement projects. This research identifies and classifies the components of improvement projects, enabling a broader understanding of managers and experts in implementing business excellence models and enhancing the effectiveness of the process of organizational excellence.

This research has been done with regard to the field of enablers in order to develop a self-assessment model based on the general common assessment framework (CAF). This study was developmental and applied in terms of results, descriptive in terms of purpose, and mixed-method in terms of data collection and analysis. The statistical population of the study included the faculty members of the management departments of Payame Noor University in the three provinces of Guilan, Mazandaran, and Golestan in Iran, who formed the expert community of this research. After library research, the interview method was used to collect data, and then the confirmatory factor analysis method as well as Shannon entropy and Demetel technique were used to analyze the quantitative data.Based on the findings, the CAF self-assessment model in the field of enablers was developed with the three variables of social responsibility, social capital, and professional ethics. Moreover, the ranking of enablers was done using Shannon entropy method. These included leadership, strategy, processes, employees, social responsibility, professional ethics, partnerships, resources, and social capital. The ranking results and the weight of enablers were used to determine their score in the developed model. Relationships between enablers were also obtained using the Dematel technique. Dematel technique results showed that leadership, strategy, resources and partners, processes, social responsibility and professional ethics enablers are the core and key enablers and should be prioritized in the CAF model developed for the Payame-Noor University.

Performance evaluation (PE) is one of the critical activities in the assessment and improvement of management systems. Performance evaluations are done with different aims and approaches. Self-Assessment (SA) is considered as one of the most important performance evaluation methods. And, learning focus is one of the strengths of SA compared to the other performance evaluation methods. Like the other PE methods, SA has some weaknesses such as human error during performance measurement. Consequently, researches have been trying to identify the human effect on the self-assessment process.

To achieve the mentioned goal, the results of the sustainable excellence (H3SE) model between 121 experts of 42 Petrochemical companies have been analyzed. The role of the intervening variables in performing self-assessment tests (e.g. age, gender, educational degree, and related experience) have been investigated.

Result of research reveals that the mentioned variables do not have a significant intervening impact on excellence.

Since the present research uses a biographical variable as an intervening variable, it seems that there are unknown variables that weren’t considered. In addition because of the statistical population (Petrochemical Industries) generalizability of research finding to the other research is impossible.

Continuous improvement is a basic principle of Total Quality Management (TQM), which addresses all aspects of the organization, products, processes, and even company management. The company's quality process can be fluctuate over time; In this regard, self-assessment of the company's performance at sequential time periods can identify the weakness of the company and provide more realistic results for the managers. The purpose of this study is self-assessment of the company's excellence trend in time series with quality cost analysis. Self-assessment based on the ARAS model which relies on definitive and interval-fuzzy information is a new approach, used to evaluate the quality performance of one of the ceramic companies in 32 time periods in this study. In this regard, based on the cost of quality in one of the active companies in the field of tile and ceramic, self-assessment done was carried out ARAS method, and since all the costs of quality are not definite, linguistic variables and fuzzy numbers for these variables have been used. Based on the analysis, the performance of the company in the second  six-month period of 1383 and 1381 was better with the points of 0.938 and 0.935 compared to other periods and in the first sixth-month period of 1390 solar year and second of 1395 it had the worst performance. The performance of the company in recent periods is almost declining and the research results are consistent with the assumptions of the PAF model. The company, with more investment in prevention and evaluation costs, has been able to reduce failure costs and have more sales and profits. As a result, the company, having analyzed its financial issues, has to return to its previous investment trend in quality cost.

Aim and The promoting and empowering the individual and the organization carried out by empowerment. It is one of the important ways in the management. Using business excellence model, Organizations can determine strengths, areas for improvement and their growth toward excellence. This study aimed to assess the quality of enablers performance in the Islamic Azad University Susangerd based on EFQM model 2010 Edition and determine the strengths and areas for improvement.
This research was descriptive study and functional. Research data has been collected at the workshop that all deputies and managers (12 people) in the process of training, data collection and scoring workshop involved and using Radar Logic, scoring 5 criteria and 24 sub-criteria was conducted.
Findings: Using descriptive statistics leadership criteria, policy’s and strategy criteria, employees’ criteria, resources and partners’ criteria and processes based on their scores 25.5; 20.8; 58.8; 37.5; 76.2 out of 100, respectively. 218.8score Enablers out of 500 points indicated that Islamic Azad University Susangerd is significantly different to the ideal situation.
Considering that the Islamic Azad University of Sozengvarde has developed a strategic plan, it is necessary to review the strategic plan and formulate an approach for designing and implementing university strategies.

Leaders of organizations have found that human resources are the main causes of success and competitive advantage of organizations. So HR professionals pay particular attention to staff development and by applying career planning management and reasonable staff development, to supervise to achieve the objectives of individuals and organizations. The aim of this study is to study the current status of police chiefs career path planning. The study is applied in terms ofpurpose and descriptive-analytical and survey in terms of method. The statistical population includes 84 police station chiefs in Tehran. The statistical sample was determined as 69 police chiefs using Cochran Formula. Data collection tool was a questionnaire with 34 questions that was analyzed usingSPSS software as well as t-test and Friedman test and also averaging. The validity of the researcher-made questionnaire was calculated using professors’ comments and its reliability using Cronbach's alpha (89%). As a result, all hypotheses were confirmed. In examining the responses given, self-assessment, recognition of opportunities, targeting, developing plans, implementation of plans in career path planning ofthe police stations’ chiefs are in good condition.

Today, different types of proactive organizations can be classified in service and industrial organization sectors. The first type of organizations are located in developing countries and have had broodbased activities. The second type organizations operate developedcountries and are more important in terms of value creation and economic operations. What is apparent in literature review and conceptual model and theory is that, the respective issues are more relevant to industrial organizations which have measurable tangible activity and performance. Therefore, service organizations are toutilize knowledge in accordance with its environment and structure. In this research, quality findings enable organizational managers to improve and present better service quality and operations. Regarding this issue, literature on organizational excellence modelsare reviewed. After identifying scientific dimensions of subject matter, with respect to expert knowledge and executive managers who are involved in service, and industrial organizations, an excellence model is analyzed and introduced. All data collected and evaluated regarding: Deming, Baldrige EFQM (the European Foundation for Quality Management)and CAF (Common assessment Framework), theoretical Excellence model evaluated thoroughly by all organizational managers working repeatedly and continuously in strategic, technical and scientific committees throughout IDCO organizations. Thereby final conceptual excellence model approved and authorized by organization for implementation.