رفتارهای مدنی - سازمانی

Civil behavior is using words and actions that show respect and courtesy toward others, whether or not you agree with what they say or do. Being civil helps maintain positive social interactions. The present research was conducted with the aim of investigating the standardization of civil behavior questionnaire among 567 school principals in Pars Abad city. To collect information, the standardized questionnaire of managers' civil behavior by Hasannejad Qanberlou and Zazefi Demirchi (2019) with 26 items was used, and the sample number was 310 people. Descriptive and inferential statistics (confirmatory factor analysis, independent population t-test, correlation test and Friedman test) were used to analyze the research hypotheses. The findings of the research indicated the confirmation of the factor structure of the civil behavior model and there is an interactive relationship between the dimensions of civil behavior of managers.

The main purpose of this research was to investigate the moderating role of psycho-social needs in the relationships between job demands and organizational citizenship behaviors, task performance, and creativity. The statistical population included the employees of a company affiliated to Ministry of Petroleum in Bandarabas, and from among them, 187 persons were selected using simple random sampling. The research instruments consisted of: needs questionnaire (Yamaguchi, 2003), job demands and task performance questionnaires (Babakas et al, 2009), creativity questionnaire (Tierney et al, 1999), and organizational citizenship behaviors questionnaire (Bukhari and Ali, 2009). The data were analyzed with the use of hierarchical regression analysis. Results revealed that need for affiliation moderates the relationship between role overload and ambiguity with task performance and organizational citizenship behaviors, and need for power moderates the relationship between role overload and ambiguity with creativity. Also, need for power moderates the relationship between role conflict with task performance, with creativity and organizational citizenship behaviors. The results of the current research revealed that needs could relate behavioral tendencies to job stresses.

This research was carried out with the purpose of studying the structural model of the relationship of professional development, supervisor support and empowerment with job attitudes and organizational citizenship behaviors in Iran. The statistical population consisted of the employees of three industrial complexes in Esfahan, Dorrod and Shiraz, from among whom 899 were selected on the basis of stratified method and simple random sampling. Then, the research instruments, including Golparvar and Refiezadeh’s (2009/2010) organizational citizenship behaviors, job attitudes, professional development, empowerment, and supervisor support questionnaires, were administered to them. The data gathered from the research questionnaires were analyzed using structure equation modeling (SEM). The results revealed that: 1) There is a direct significant relationship between professional development, empowerment and supervisor support with job attitudes (P