مدیریت منابع و مدیریت عملیات

Mass attendance of football spectators and the lack of smart and up-to-date control procedures have led to formation and intensification of emotions and abnormal reactions in some spectators. In such circumstances, given the key role of law enforcement in holding sports competitions, the present study pays attention to Investigating the Law enforcement management in establishing order and security of football matches in Iran.

The present study is a developmental-applied research based on a qualitative approach, which was done within the framework of thematic analysis method. Participants were included 30 people from academic professors, experts and research-related specialists, who were selected based on purposeful criterion sampling. Data were collected using semi-structured interviews and focus groups, and were analyzed using MAXQDA software.

From 255 pages of interview text were extracted 1086 codes, in the form of 157 basic themes. Then, it was merged themes that had the same concepts and was formed 16 organizing themes within the framework of 4 main themes (1- Information management; 2- Communication management; 3- Resource management; and 4- Operations management).

To create an environment free of any tensions and conflicts and security threats, it is necessary to law enforcement with constructive cooperation and communication with other organizations and institutions, based on awareness, using smart control devices instead of person-centered, information intelligence and organizational resource management, to manage its support-operational measures with an emphasis on the principle of prevention and anticipation. So that, the society can benefit from the achievements of this sport, including strengthening national solidarity, creating a spirit of vitality and happiness.