جستجوی مقالات مرتبط با کلیدواژه « مدیریت دانش » در نشریات گروه « صنایع »

The emergence of the knowledge-based economy and the socio-economic transformations of societies have pushed knowledge as an essential tool for wealth and prosperity. Today, knowledge is considered as the main basis of competition in advanced economies, and knowledge management has become essential to maintain competitiveness, so that it plays an effective role in developing and improving the efficiency and productivity of organizations. The use of efficient knowledge management will enable any organization to produce/provide better products and services. Despite the fact that there is a relationship between knowledge management practices with human resources and organizational performance, there is still little consensus about which knowledge management practices should form human resource management practices related to organizational performance. This research is conducted with the aim of investigating the impact of knowledge management components on human resource productivity. The research method is practical in terms of purpose, is descriptive correlational in terms of implementation method, and is survey type in terms of data collection method. The statistical population includes all employees of companies operating in the industrial town of Bandar Anzali Free Zone. Sampling was done randomly with 207 people. The data collection tool is standard questionnaires, which were distributed among the sample group after validation. Data analysis was done by structural equation method and using Smart PLS software. The findings of the study show the impact of the studied variables on the productivity of human resources. Based on the findings of this research, it can be concluded that the effective and efficient use of knowledge management is an effective step towards the productivity of human resources.

In the 21st century, the growth of new technologies, especially in tourism, is inevitable. The development of information and communication technology has also caused significant changes in tourism behavior. The current research is devoted to the analysis of the effective factors on value co-creation through technologies equipped with artificial intelligence and knowledge management in the tourism industry. This research is descriptive-correlation type. The statistical population of the research consists of employees and experts of the tourism industry, and 190 sample members were randomly selected. Data were analyzed using spss software and partial least squares method and Smart PLS software. were analyzed. Customer-based factors with a coefficient of 0.364 on the effectiveness of value co-creation, technology equipped with artificial intelligence with a coefficient of 0.802 on customer-based factors and with a coefficient of 1.097 on the effectiveness of value co-creation, and finally knowledge management with a coefficient of 0.540 The effectiveness of value co-creation has a significant impact. And customer-based factors with a coefficient of 0.292 were able to mediate the relationship between technology equipped with artificial intelligence and the effectiveness of value co-creation. Examining the results of this research showed that the significant effect of customer-based factors, technologies equipped with artificial intelligence and knowledge management on the effectiveness of value co-creation was confirmed. And customer-based factors were able to mediate the relationship between AI-enabled technologies and value co-creation effectiveness. Finally, technologies equipped with artificial intelligence were able to mediate the relationship between customer-based factors and the effectiveness of value co-creation.

Content retrieval and knowledge management services In IoT applications, user-aware applications always contain different information and require a lot of resources to meet user demand, and this requires a high cost to implement content retrieval and management monitoring services. Is knowledge. This article presents a way to monitor knowledge management as well as to store and retrieve user information in the Internet of Things. Using the proposed method, users can transfer their data to IoT storage servers with more security than similar methods without knowing how and where to store it. The purpose of this article is to create a user-centric system for security monitoring of knowledge management in IoT applications that can be easily used. In this regard, reducing the cost of resource allocation and knowledge management by intelligently reducing the amount of data received and the use of appropriate factors to increase the quality of IoT applications have been addressed.

The purpose of this research is to identify and prioritize the criteria of knowledge management systems using BSC. The research method is descriptive-survey and the type of applied developmental research is Friedman and AHP ranking tracking method. Statistical population included all experts and top managers of Pars Khodro Company (157 people) and sample size was 111 people based on Cochran formula. Data were collected using a questionnaire designed by previous studies and expert opinions. Content validity index (CVR) was used to determine the validity of the questionnaire and Cranach’s alpha coefficient of 0.728 was used to determine its reliability. Data were analyzed using SPSS and EXPERT CHOICE statistical software. The results showed that: BSC's vision is financial, customer, growth and learning and internal processes respectively. From the financial point of view, the CEO's financial knowledge is the highest and avoidance of duplication of costs is the lowest, and from the customer's perspective, the highest priority is to improve the quality of customer service and the customer's least. And change in the system is the least important of the improvements, and lastly, the internal process view has the least degree of effectiveness of the system in achieving the most desirable organizational objectives and document size.

Customer relationship management is a rotational process of corporate organizations with their customers, including the production, collection and analysis of data analysis and the use of results to improve services. Organizations use business intelligence to collect this data continuously and use it in knowledge management, analysis and in the decision-making process.

The main purpose of this research is to identify business intelligence on customer relationship management using knowledge management in the shipping industry of the Islamic Republic of Iran.

The present study is based on the applied purpose and its method is survey type. Data collection methods are a combination of library, field, and survey methods. The research tool was a questionnaire developed by researchers that validation and reliability were used by 15 experts, after the Likert score and were tested in 127 people. Factor analysis of changes and hypothesis testing were performed using SPSS and Smart PLS software. Findings showed that in the shipping industry of the Islamic Republic of Iran, Business intelligence has a significant impact on knowledge management successBusiness intelligence has a bearing on the success of customer relationship managementKnowledge management is related to the success of management in relation to conceptual management

The ability of organizations to manage crises and challenges has a significant impact on community resilience. Organizations provide essential services in times of crisis and play a very important role in the speed with which society returns to normal. Therefore, organizational resilience, which means the capacity of the organization to predict the crisis, respond appropriately to the crisis, reduce the impact and resistance to its damage, and finally recovery from the crisis, has become an important issue in organizational research. . In research organizations, the destructive innovations of competing organizations are a major and critical challenge that requires organizational resilience. This study examines the relationship between the dimensions of knowledge management and resilience in a research organization. The statistical population of the research is 60 researchers of the research organization. The data collection tool is a questionnaire distributed among the members of the statistical population and the completed questionnaires are the basis of the analysis of this research. The validity and reliability of the questionnaire were examined using expert opinion and Cronbach's alpha calculation, respectively. In addition, SPSS software was used to analyze the data and test the research hypotheses. Findings show that there is no significant relationship between innovation in knowledge management and knowledge transfer with organizational resilience, but between the dimensions of knowledge retention, application of knowledge, acquisition, documentation of management results. Knowledge and its creation have a significant relationship with organizational resilience, so the organization must review the processes of knowledge transfer and innovation in knowledge management to move towards organizational resilience.

With the advent of information technology, all individuals and organizations, including defense organizations inside and outside the country, from the beginning of this period, in a scattered and sometimes integrated, have used software systems to improve the work situation and achieve their goals. With the passage of time and the increasing complexity and dynamism of operating environments, existing systems no longer meet the requirements and organizations have tended to use comprehensive and integrated solutions. The organization under study In this article, one of the country's defense organizations in the field of logistics has been studied, which years before and after feeling the need for this issue; It has put the design, production and implementation of a comprehensive and integrated system on the agenda. In this article, with the aim of documenting the experiences and lessons learned and using the knowledge management process of mourners and kisses as well as the Delphi method, knowledge has been compiled, which ultimately gained experiences as well as benefits and benefits for the organization and challenges in this. The path and solutions envisaged by the project management team and the actions taken have been written so that it can be used by other organizations and individuals who enter this path.

The current world, the world of change and transformation Due to the special position of the steel industry in Iran and around the world, in order to grow Khuzestan steel, the expansion of exports needs to be a priority for the organization. In order to meet the priorities of the organization, it is necessary to take steps to create organizational agility because global developments are facing rapid and significant progress, and if Khuzestan Steel lags behind these developments, it will not be able to offer its products well in foreign markets. Therefore, by relying on knowledge creation and personnel training, in rapid changes in the market, competition and customer demand will surpass competitors. In this study, the impact of exports and change management on organizational agility with respect to the mediating role of knowledge management with the principal component analysis (PCA) approach is reviewed. The present study is descriptive and correlational. The statistical population of this study is all employees of Khuzestan Steel Company, which is 389 people, all of whom are employed in the year 99-98. In this study, 300 people have been considered to determine the sample size using Kreشjcie and Morgan (1960) table. Three types of evaluation validity were used to confirm the validity of the measurement tool: content validity, convergent validity and divergent validity. Research data collection method is library and survey methods (field). In the present study, a questionnaire was used to collect data. SPSS and structural equations were used to analyze the data. All research hypotheses were confirmed. And hypothesis-based suggestions were made.

Knowledge management evaluation in organizations is a pivotal pillar in achieving vision goals. In the past decade, knowledge in scientific and organizational dimensions has gained considerable attention and knowledge is currently considered as the foundational basis of competition. New organizations are based on knowledge and should be able to create it and use it when necessary. These factors have established a new paradigm in the field of management called “knowledge management”. The purpose of this study is to investigate possible effects of applying knowledge management on wheat supply chain management in Iran State Trading Company using a balanced scorecard. The present research is developmental and applies an evaluation survey model. The statistical population and sample size are 86 managers and deputies of the company at the provincial level, all of whom have been selected for research. Hypotheses were tested by structural equation modeling (SEM) through Smart PLS software and the research findings showed that in the wheat supply chain, there is a positive and significant relationship between the creation, application and transfer of knowledge with financial performance, stakeholders, internal processes and the growth of learning. Additionally, the dimensions of knowledge management had the least impact on the company's financial performance.

Today, Knowledge is considered as an essential part of any organization's capital. Even competition in the market depends on the development of individual and organizational knowledge, Hence Knowledge Management plans to organize the link between macro strategies and knowledge management strategy in order to give the right knowledge to the right person at the right time and also to maintain a competitive advantage. The study of factors affecting processes such as motivation will be very important. This study seeks ways to motivate employees to knowledge sharing and to share their knowledge with their colleagues. In this study, the descriptive survey method based on a statistical population of Bank headquarters staff, 191 people which is calculated 128 samples, has been used. A Simple random sampling method has been used to collect data from a five-option Likert questionnaire. The Validity of the questionnaire was confirmed by visiting masters and experts. Cronbach's alpha reliability of 82.4% was calculated by the formula. The Kolmogorov-Smirnov test was used to detect normal or abnormal data, which resulted in abnormal data. Spearman correlation test for abnormal data was used to test the research hypotheses. The results show that in the opinion of the Post Bank staff and managers, motivational factors affect more than the average level of motivation in knowledge sharing. Indeed the relationship between motivational factors in motivating staff in Bank was not the greatest role is related to financial and non-financial rewards and the lowest one was related to organizational structure.

Today, leading organizations have realized that in order to survive in the fast-paced world of information and continuous environmental change, it is essential to become knowledge-based through the implementation of knowledge management in the organization. The purpose of this study is to design and implement a model of organizational readiness assessment to become a knowledge-based organization. Being prepared for knowledge management means the ability of an organization, department, or work group to accept, use, and benefit from it successfully. This research is a descriptive survey and provides a model for measuring organizational readiness in knowledge management. This model, after the approval of experts and the necessary reforms, consisted of 21 sub-criteria and 5 main criteria of leadership, staff, culture, process and technology. The reliability of the model was measured and confirmed by Cronbach's alpha and the two-half methods. In the two-way method, the overall reliability coefficient of the test was 0.931 and in the Cronbach's alpha method was 0.877. Based on this, a questionnaire consisted of 53 design questions and were distributed in the statistical population of a research center. The received responses were tested and analyzed with the help of descriptive and radar diagrams of the center's status in each of the criteria. The results of the research show that the center is in a good position in the criteria of "usefulness" and "fit in goals" and is not in a good position in other factors. Finally, suggestions have been made based on the results obtained.

Now a days Customer knowledge is one of the most interesting topics for every organizations in order to gain competitive advantage. Competitive advantage can be achieved through creation of new knowledge. The point is that it is important to know that how information about customers is collected and lead to create new knowledge. In this paper, we consider the levels of support for customer knowledge creation processes by customer relationship management (CRM) in the case. All CRM systems that used in the organization were identified and categorized based on semi-structured interviews with experts in various fields. Then the process of knowledge creation that is created by each system were identified. The survey showed that analytical CRM systems support combination process, operational CRM systems support socialization and externalization processes, and collaborative CRM systems support socialization process. On the other hand, collaborative and analytical CRM systems support internalization process by creating learning opportunities.

This research was conducted in the Educational Department of East Azerbaijan province in Iran and aimed at examining the effect of knowledge management on   power struggles. This applied study adopted a descriptive-survey design. The statistical population of this study contains all of the 1750 educational departments’ managers, supervisors and employees in East Azerbaijan province and multiple educational Districts in Tabriz. The stratified statistical sample of this study was selected by the category sampling method. Using the Cochran’s formula 380 individuals were randomly selected as the final sample of the study. The required data was collected by a questionnaire and the Amos software was employed to analyze data. Pearson correlation coefficient was utilized to test the hypothesis and path analysis was utilized for the model testing and assessing direct and indirect effect of the variables. The results of this study indicate that all of the components re-use of knowledge by others for similar needs, removal of the knowledge because of lack of credit change the shape of knowledge creation. It was also found that new knowledge and sharing tacit knowledge both affect power conflicts. The study also revealed that out of the aspects of power, the Removable power resource has the highest factor loadings (factor analysis) and Reduction of political appointees has the lowest correlation coefficient. Knowledge aspects was found to have a direct effect of 0/44 and an indirect effect of 0/57 on a power conflict through influential groups.

In this study, the purpose evaluation and explain the impact of organizational learning on performance with the mediation of knowledge management. The population of 9 branch of Agricultural Bank of Iran in Tehran employees who, according to Morgan table 52 questionnaires were distributed among employees. The research, Descriptive- Survey and data gathering tool was a questionnaire Cronbach's alpha coefficient of reliability of the questionnaire was to 0/970. Analyze the data, descriptive and inferential statistics by SPSS 16 software and Smart PLS3 took place. The data analysis showed: 1.organizational learning on knowledge management and organizational performance is a direct and significant positive impact 2.Knowledge management on organizational performance is a direct and significant positive impact 3.Knowledge management mediates between on organizational learning and organizational performance 4.Learn the organization directly and indirectly through knowledge management, has a significant impact on performance.

Today, the success of organizations is based on the strategic management of knowledge. Implementing knowledge management systems faces challenges that will cause the inefficiency of knowledge management in organizations. Hence, identification and rating the effective factors in the successful implementation of knowledge management is one of the essential requirements of knowledge management that was discussed in the current research. Currently, 7 science and technology parks and 1,400 knowledge-based companies in parks are located in Tehran. In the current research, companies located in growth centers and science and technology parks in Tehran were studied. Questionnaire was distributed among 140 knowledge-based companies that they returned 110 questionnaires. In the current research, case study methods and data collection in fieldwork were used. To measure the variables of the research, the instrument of questionnaire using the Likert method was utilized that includes three main factors of the organization, human resources and information technology and 11 criteria as follows: Objects and perspectives, leadership and strategy, knowledge management cycle, application, software, infrastructure, organizational culture and atmosphere, creating financial motivation, encouraging employee morale, benchmarking the best things and performance management. Reliability of the questionnaire, 0.78, was obtained using Cronbach's alpha. Friedman and one sample T-test and fitness of model were studied respectively using SPSS software and LISREL software. As a result, objects and perspectives of the organization can be considered as the most important criterion, and we can refer to the information technology software as the least important criterion.