Neighborhood and

Following the population growth, the demand for the travel would increase as well. Tehran city, the most populas city of Iran and one of the most populous cities in the world, faces a massive amount of travel demands. Lately, the city of Tehran encounters an explosive amount of personal vehicles which have led to lengthening of the roads and the creation of the new roads have eventually resulted in the longer and speedier commutes on cars. As a consequence the increase of private transportation and multiplication of cars in the city have caused more traffic and pollution. The public transportation is one of the best solutions in solve this problem. In this research, we intend to study the efficiency rate of the public transportation systems in two neighborhoods of Mada’en and Haft Hoze. The research methodology of this study is descriptive-analytical. The required information has been gathered through the documentation method (to review the required research literature and the statistics and information from the municipality, statistics offices, etc.), and the field survey (visiting the two neighborhoods and distributing the questionnaire). For the data analysis, quantitative and qualitative methods have been used. The tools in use were SPSS software and maps of the region in question. The questionnaire is divided into three sections; the first section questions about the residence location, age, gender and education. The second section encompasses questions based on the trip pattern, trip purpose, trip distance, the time passed during the trip, and the number of the daily trips. And the third section includes the questions assessing the extent of satisfaction from the diversity and the number of the public transportation systems and the evaluation of the system performance in addressing the needs. The main findings of this research have been regulated in the two parts of descriptive and analytical analysis. In the descriptive section, personal characteristics of the respondents have been used, and in the analytical section, inferential analysis has mostly been used. The result of this research demonstrates that more than 80% of the people being questioned in these two neighborhoods have evaluated the performance of the public transportation as “High” and “Very high”. In fact, these findings indicate that the satisfaction level from the public transportation in this region is high. This statistics indicate that the public transport has somewhat found its proper place in this region. It seems that the authorities should pay more attention to the residents of this region’s needs to enhance the efficiency further and more favorably. The greatest reasons to choose the public transportation system to travel within the city in the statistical universe in question are respectively traffic problems and the high cost of personal transportation; given this fact, in case of the implementation of policies such as increasing the number of the service vehicles in public transportation, culture-building practices, and downplaying the attractions of using the personal vehicle through the alteration of the infrastructures and providing proper and adequate facilities for the use of all of the society classes, an appropriate context will be provided for the creation of a healthy community, consistent with international standards.