Designing the Location in Restructuring of the Emergency Department of Shariati Hospital, Isfahan, Iran

Studies of design location are done in order to respond better to the needs of the physical spaces of the hospital. The present study aimed to improve workflow processes of emergency department through the study of designing the location in restructuring of the emergency department of Shariati Hospital in 2011 as one of the largest hospitals in Isfahan Province that has to deal with emergency patients. This was a descriptive case study related to Emergency Department of Shariati Hospital in 2011. Data were collected in 4 Parts، i. e. reviewing the duties and functions، workflows، challenges and existing spaces and design changes. According to the clinical and supportive areas in emergency plans in 2011، data were collected through standardized questionnaire and direct observations to codification processes. Data were analyzed using Excel Software. Out of six objectives of restructuring، setting up triage had the first priority and among processes and spaces، emergency patient admission process، toxicity admission process، children admission process، entrance، triage، critical and noncritical patient section، had the most fundamental changes، respectively. According to the accreditation standards، it is essential for hospital managers to pay particular attention to the building standards، which is one of the major causes of patient satisfaction. They may use the simple، comprehensive and applicable method of design location plans in hospital restructuring، process improvement، and develop building quality improvement program according to accreditation standards.