Quality of Internet banking web sites in Iran, using fuzzy algorithm

Today''s expansion and growing e-commerce through web sites and e-banking portals becom that identified the critical success factors in e-banking is deemed necessary. Several levels and indices to measure critical success factors in electronic banking, In this study, we use fuzzy logic. In this paper, The measurement and analysis of critical factors in the success of e-banking To evaluate them using fuzzy analytic hierarchy process. The results of this study can be help to bank managers and owners on proper strategies to overcome barriers and gain competitive advantage.