Exploring the Extent of Observation of Patient's Rights in Physiotherapy clinic of the Faculty of Rehabilitation of Tabriz University of Medical Science in 2011

The patients'' rights include all care cases that the patients are entitle to receive them. Considering the increasing importance of this issue and its effect on the improvement of treatment results and clients'' consent, this study was performed aiming at the exploration of the extent of observation of patients'' rights in physiotherapy clinic of the Faculty of Rehabilitation of Tabriz University of Medical Science in 2011. In this study, the patients or those accompanying the clinic''s visitors answered some questions on the status of the clinic''s performance in observing various aspects of the patients'' rights. These aspects were explored: selection of the service provider, power enjoyment, respect, safety, prevention and access were identified as having improper performance scores. However, communication and interaction, continuity of service, quality of primary facilities and resources, timely and immediate attention and trust had proper performance scores.Data results also showed that there was no meaningful relation between the total performance score and any of demographic variables (P>%5).