Accreditation standards of patient rights in Iranian hospital

According to the 20-year vision and goals of development programs in Iran, Moving toward improving patient safety and quality are basic priorities of health system. The necessity to respect the rights of patients as one of the most important duties of health care services was approved by the arena of national and international experts but the major challenge is in the run method and manner to ensure that these rights are observed. This study carried out for supporting the rights of patients through the Accreditation Standards of Patient rights in Iranian hospitals. This study was an applied health management research after a systematic review about accreditation standards and patient rights statements, drafting standards Accreditation Patient Rights in Iran, developing an attitude checklist based on it, a corresponding attitude assessment was held during the symposium for several different groups of experts from around the country. It continued with the pilot study and face to face attitude assessment of experts from related offices of Ministry of Health, medical universities of Tehran province, and pilot hospitals and ultimately, Accreditation standards of patient’s rights after the full matching with comprehensive Bill of patient rights, were developed. Accreditation standards of patient rights in Iran, was arranged through 15 Heading standards and 46 subheading standards which include: Information (10subheadings), desirability of health services (3 subheadings), vulnerable groups (1 subheading), the patient being at the end of life (2 subheadings), confidentiality of information (2subheadings),privacy (6 subheadings), patient’s family (1 subheading), respond patient’s need of worship and belief (1subheading), education (1subheading), free will and participation (5 subheadings), informed consent (5 subheadings), how to get cost of services (3 subheadings), efficient complaining system (3 subheadings), Measuring patient satisfaction (2 subheadings) and the policies and procedures (1 subheading). So, Providing patient rights, require to spread appropriate and systematic culture; accreditation as an external assessment model, giving the hospital the standards that establish a comprehensive and systematic management and promoting patient centered, safe and qualitative culture and it is an appropriate method.