An Investigation of Effective Factors on the Extent of Citizen's Trust to Municipality Case Study of Neyshabur's Citizens

Trust is considered as the most important factor in order paradigm and it plays a central role in the thoughts of such sociologists as Durkheim and Tunis. In micro and macro levels، it may make people’s negative and positive feelings evident. It is the most significant factor of social order and is deemed as one of the pillars of social property. Furthermore، the empirical study of trust in a society may be a feasible solution in order to achieve the higher culture of citizenship. The current research is of descriptive-analytical type which has been carried out through library research and field study. The main part of this study is survey which data is gathered by questionnaires and interviews with citizens. Research population consists of families residing in Neishabur. Sampling base is family unit. People included in our sample are chosen by regular multilevel clustering. For so doing، we consider urban districts as clusters; then، several blocks are randomly chosen in every block; ultimately، several families are sampled by systematic random method and interviewed. Among understudy individual variables (education، marital status، occupation type، gender، age، and income)، only respondents’ marital status and age have significant relationship with the extent of their trust to municipality and hypotheses related to these two variables are confirmed. However، there is a converse relationship between age and the extent of individuals’ trust to municipality in such a way that the higher the age of people، the lower their trust to the municipality. Findings indicate that in the sample investigated، 30% of respondents have low، 50% medium and 20% high trust to the municipality. Therefore، it can be said that most of the respondents have medium trust to the municipality.