Perceptions of Mothers from Barriers of Nursing Care Satisfaction: A Qualitative Research

Parents are legal guardian for children and they have right for assessment of quality of care given to their children. Parent satisfaction assessment can be identified deficiencies in nursing care and the use of qualitative methods in this area can be identified with the aspects that the quantitative methods alone were not able to detect them. Therefore, this study aimed to explore mother's perceptions of barriers of nursing care satisfaction.

This was a qualitative research with content analysis approach. Interviews were done with semistructured approach by 14 mothers with hospitalized children in pediatrics wards of Yazd hospitals. All the interviews were tape-recorded and then transcribed verbatim and finally analyzed through content analysis.

Thematic data analysis revealed one main theme that inefficient caring nurse and category include unrealistic meaning of caring, failing in skill and agility of the nurse, the mother needs neglect ineffective communication and reluctance to participate mother.

This study revealed barriers effecting on mothers satisfaction of nursing care that often remains hidden from quantitative study view. It seems that with eliminating barriers it can be an effective step taken into improving the quality of care.