THE EFFECT OF KNOWLEDGE MANAGEMENT ENABLERS AND PRACTICES ON UNIVERSITIES PERFORMANCE

Universities are traditionally considered as knowledge based organizations, but in many universities knowledge management (KM) processes has not been officially designed and implemented yet. Therefore, there is a question that is to what extent the KM enablers and practices improve universities performance. In this paper, a model for the influence of KM enablers and practices on universities performance is presented. A questionnaire was designed for collecting quantitative data. The population was faculty members of engineering departments in Iranian governmental universities. The link between the items was analyzed using Structural Equation Modeling. The results showed that KM practices mediated the relationship between KM enablers and performance of universities. This model can be helpful for successful knowledge management implementing of Iran’s higher education.