The Presenting a Model for Municipalities E-Readiness Assessment

Information technology growth and development has caused to significant revolution in the daily life of the modern societies. Changing organizational approaches in their activities methods has been presented with IT development simultaneously by scholars and endeavors have been continued to discover its various dimensions. E-Readiness, a concept that has been stated 3 decades ago, means the degree which a country, society, an organization utilizes and accepts ICT (Information and Communication Technology). The present research aims at assessment of municipality E-readiness as a public and nongovernmental organization which is commuting with citizens increasingly. Thus, all organizational E-readiness models have been reviewed and an E-readiness assessment model has been created for municipality after taking experts’ opinions into consideration. The model, then, has been weighted and has assessed municipality. The results, then, have been analyzed and some suggestions have been presented according to the analysis for the municipality. The model has four dimensions: «Security and Technical Infrastructure», «Human Resources Readiness», «Legal and Judicial Framework», «Policies, Strategies and Management Readiness». This model has been created for a public organization such as municipality for first time and presents a great tool to recognize municipality’s weakness and strengths.