Measuring supply chain agility using fuzzy rule base and fuzzy agility index in the electronics industry (case study: PISHRANEH Company, Sari, Iran)

To achieve a competitive edge in the rapidly changing business environment, companies must align with suppliers and customers to streamline operations, as well as working together to achieve a level of agility beyond individual companies. Consequently, agile supply chains are the dominant competitive vehicles. Due to the ambiguity of agility assessment, most measures are described subjectively using linguistic terms. In this research, it is identified different dimensions of the agility. It is studied how the PISHRANEH Company accesses the agility in its supply chain as a case study. The innovation of this paper is the simultaneous use of Fuzzy rule-based and the Fuzzy agility index approaches which it is applied for the first time in such articles. Finally, it is represented some suggestions for the progress of agility level of the supply chain of the company and some for the future.