Review and comparison of User Interface Characteristics of (Springer, Elsevier, Ebsco, ISI (WOS), and Ovid) as Perceived by University of Tehran Users

The present investigation intends to compare and review various user interfaces from user standpoint and to ascertain its linkage with user satisfaction. The research incorporated a descriptive survey of University of Tehran graduate student body. Using a targeted sampling، graduate students from the faculties of chemistry and Biology were selected. The instruments used were: A researcher-constructed questionnaire based on Nielsen’s 10 component model; and QUIS user satisfaction questionnaire. Each database UI were evaluated based on five indicators of general features، search features، retrieval features، display features and user-friendliness. Findings indicated that with an average of 3. 88 the Elsevier database had the highest score. Users surveyed believed that the quality of user interface was in better shape than other UI. One should note that this advantage is not indicative of overall database quality and the relatively better interaction on the part of users could be ascribed to their familiarity with the said database and its resource location process. the main purpose of designing and developing a database is to accruing user satisfaction in search and retrieval process. Hence User satisfaction directly connected to user interface.