Investigating Healthcare Personnel's Satisfaction with Quality of Web-based Learning in Teaching Preventive Behaviors of Hepatitis B Virus Infection

Acceptance and implementation of preventive behaviors through new methods by healthcare personnel are of great importance. The aim of this study was to investigate healthcare personnel’s satisfaction with quality of web-based learning in teaching preventive behaviors of hepatitis B virus infection. This descriptive study was conducted on 120 healthcare employees in Tehran east health center in 2013. Participants were selected through the two-stage cluster sampling. Data were collected via a researcher-made satisfaction assessment questionnaire which included subjects about the content, implementation method and the process of implementing e-learning program. The collected data were analyzed using descriptive statistics, Chi-square test, Mann-Whitney, and Pearson correlation coefficient. The results showed that the highest personnel satisfaction score was in teachers’ accountability in practical work (22.24±1.80 out of 25) and the lowest satisfaction scores were related to how to complete the questionnaire electronically (17.28±2.32), and using good examples and illustrations for better understanding of the content (17.43±1.90). Satisfaction with other categories were respectively related to being forced to think about the content, receiving database confirmation after registering personal information, the content (web-based brochures, images or videos), online group discussions in chat rooms, and appropriateness of the content of LMS meetings with professional needs. Factors such as education (p=0.001), job (p=0.001) and employment status (p=0.004) had impacts on personnel’s general satisfaction with participating in the e-learning course. The results showed significant personnel`s satisfaction with the quality of web-based learning in teaching preventive behaviors of hepatitis B virus infection. Given the fairly lower satisfaction rates in some categories of the implementation method and content of the e-learning program, it is necessary to take these into account when designing such programs in order to improve their quality.