Ergonomic Interventions in Manual Handling of Carpets to the retail sellers in a textile company

Manual material handling (MMH) is the most common cause of work-related Musculoskeletal Disorders (MSDs). Prevention of MSDs is highly critical. The aim of this study was to assess risk of carpets manual handling by retail workers, and to implement ergonomic interventions in order to reduce risk of MSDs. This interventional study was conducted among 36 workers in 19 retailer sites of a textile corporation. Ergonomics assessment of the retailers was done using the comprehensive risk assessment model of the British Carpet Foundation. Moreover, the Nordic Musculoskeletal Questionnaire was used to determine the prevalence of workers’ MSDs. Reassessment was conducted after implementation of the ergonomics interventions. The mean age and work tenure of participants were 36.28 and 16.2 years, respectively. The results of Nordic Questionnaire before intervention showed that overall 37.8% of the workers had experienced pain at least once during the past year, with the highest frequency belonged to the lower back (75%), shoulder (61%), and neck and upper back (55%), respectively. After implementing the interventions, the prevalence of MSDs reduced to 23.5%. The results of risk assessment before and after the interventions showed that of the 19 retailer sites, six sites were improved from poor to average state, and one site showed improvement from average to good condition. By implementing ergonomics interventions in carpet delivery sites, the risk factors of MSDs, induced by manual carpet handling, were reduced; and safety and ergonomic conditions of the retailers were improved, compared to the previous conditions.