Specification of Corporate Social Responsibility Effect on Relationships Quality and its Outcomes Case study: Kayson Construction & Engineering Services Company
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Abstract:
The purpose of this study is to specify corporate social responsibility effect on relationships quality (organizational trust and job satisfaction) and its outcomes (organizational commitment and turnover intention). CSR was measured by four dimensions: economic، legal، ethical and philanthropic. This research is a descriptive - correlative one and is done as a survey. The statistical population is from Kayson Company. 7 running projects of the company were chosen. This company has 1662 employees. 315 persons were selected as sample. The sampling method was random and the members of sample are proportional to the number of employees in Kayson Company in each project. For the analysis of questionnaire data، SPSS and LISREL softwares were used. Statistical results are presented in statistical and descriptive analysis. The results of the research model by LISREL software shows the reliability and validity of the proposed model. The findings of structural equation modeling showed that among four dimensions of social responsibility، only the economic one has a significant positive effect on organizational trust; Moreover، ethical and philanthropic dimensions has had an effect on job satisfaction. Also the effect of relationship quality on its outcomes has a significant meaning among all the variables (except the effect of organizational trust on turnover intention).
Language:
Persian
Published:
Quarterly Journal of Business Management, Volume:6 Issue: 22, 2015
Pages:
665 to 685
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