Satisfaction of Postgraduate Students of Kerman University of Medical Sciences, Iran, with their Training Program and Campus Facilities

Higher education and postgraduate programs characterize one of the key components of human development in any country. The present study was carried out at Kerman University of Medical Sciences, Iran, with the aim of investigating MSc and PhD students’ level of satisfaction with their present situation and their view of the amount of attention and effort the university authorities exercise to meet the students’ expectations. The target population of the present descriptive analytical study consisted of 135 postgraduate students of Kerman University of Medical Sciences. Data were gathered using the Student Satisfaction Inventory (SSI). This inventory evaluates the students’ satisfaction with services provided by supervisors, and educational, educational assistance, campus facilities, student-centered, and general services. In total, 42.2% of students (41% male and 43.2% female) were satisfied with the services. The maximum level of satisfaction of students was with services provided by supervisors and the lowest level was with campus facilities. On the other hand, 38.3% of students (36% male and 41.9% female) were satisfied with the amount of attention from the university authorities to the services. In their view, maximum attention was given to the services provided by supervisors and the minimum was given to campus facilities. In conclusion, students’ level of satisfaction with their current situation and the level of effort made by authorities to meet their needs were rated low. In view of the growing increase in admittance of students into higher education and to promote the quality of this sector, university authorities should pay more heed to meeting the needs of postgraduate students who play a significant role in building the country’s future.