The Effective Factors on Staffs Satisfaction in Accordance with Smith-Kendall-Hullin model in Teaching Hospitals: A Case Study

Challenges of service provision systems necessitate the presence of staff with higher motivation to work more efficiently, so paying close attention to job satisfaction of these staffs to enhance organizational efficiency sounds essential. The aim of this study was to investigate and among those staffs working in a Shohadaye Tajrish educational Hospital in Tehran. This was a cross-sectional correlative study on a 200-staff sample in a teaching hospital in Tehran which was selected by a simple accidental sampling in 2013. The research instrument was a questionnaire with 25 questions that was considered suitable for face and construct validity and reliability. Data analysis was done by parametric statistics and Pearson correlation on statistical level of 0.05 applying SPSS version 18. Results indicated that the highest average of the participants was related to satisfaction of coworker's dimension 4.05±¬0.87, and the least average belonged to satisfaction of salary 1.54±0.74. Furthermore, there was positive and statisticant relation between the whole satisfaction and all other five dimensions of the model. Finally the analysis among two variables (sex and age) and whole job satisfaction had significant relationship. It seems that correcting reward mechanisms in hospitals and applying managerial tools like performance-based-management can improve the staffs` performance and motivation. In addition, reinforcing the social relationships among coworkers may lead to incremental changes in one of the most important dimensions of the model and finally affect the whole satisfaction.