Organizational Citizenship Behavior and Reputation: Mediators in the Relationship between Accountability and Jab Performance and Satisfaction

The presented research was provided to investigate relationship organizational citizenship behavior and reputation: mediators in the relationship between accountability and job performance and satisfaction using descriptive-correlation method. The population was 640 faculty members of University of Tabriz. Also, the sample size was 180 which selected stratified random sampling, using Kokran formula. The collected data in this research have used five questionnaire as follows: Hochwarter et al (2005) measure of accountability, Paterson’s (1990) job performance Scale, Brayfield & Roths’s (1951) job satisfaction scale, Podsakoff’s (1990) organizational citizenship behavior scale and Hochwarter, Ferris and Zinko’s reputation scale (2007), respectively. The reliability thorough Cronbach’s alpha coefficient was 0.70, 0.88, 0.65, 0.81 and 0.87, respectively. For statistical analysis, Pierson correlation and structural equation modeling have been used. The results of study indicate accountability has significant positive relationship and direct impact on organizational citizenship behavior. Also, organizational citizenship behavior has significant positive relationship and direct impact on reputation. Furthermore; the results of study indicate that path analysis of reputation on job performance is significant. Hence, mediator role of organizational citizenship behavior and reputation in relationship between accountability and job performance is certified. Moreover, the results of study indicate that path analysis of reputation on job satisfaction is not significant. Hence, Mediator role of organizational citizenship behavior and reputation in relationship between accountability and job satisfaction is not certified.