The impacts oforganizational support and empowerment and organizational citizenship behavior on job performance

Staff to form an overview of the your organization's support and in return for this support Attention to organizational goals and their realization.And their psychological empowerment allow organizations to be more flexibility and make rapid response to changes. On the other hand Organizations need employees who are willing to step beyond the formal requirements of the job . Hence because of the importance of these factors, the present study examines the relationship between psychological empowerment on job performance, with attention to organizational citizenship behavior as a mediator.
Statistical population of the survey are employees of Alborz Insurance Branches in Tehran that are a total of 270 people, the simple random sampling was used in this population sample through Cochran formula, and a sample of 159 people was selected. To Collect research data , a standard questionnaire of Chiang and Hsieh (2012) was used. Confirmatory factor analysis and structural equation modeling based on Lisrel was used to assess the structural model. Results According to the results of testing hypotheses suggest that OCB mediate the relationship between psychological empowerment and job performance and perceived organizational support has effect on job performance but this effect was not accepted on OCB. Also, psychological empowerment has effect on job performance and OCB and OCB has effect on job performance.