A Study of Productivity at Human Resource and Financial Situation in Banking Industry Using FAHP Technique

This research is intended to design a model for the assessment of productivity in banking industry. Having defined productivity and having given some examples, the researchers explained the importance of human resource and the factors affecting it. The priority of human resource and financial productivity and their sub-factors in private and state banks were studied through AHP of Fuzzy methods. Considering the nature of the issue of research model and the ideas of the experts of the central bank of Iran, the researchers selected Bank Melli as the state sample bank, Bank Saderat as the half-private sample bank, and Parsian Bank as the private sample bank in Semnan province. The results indicated that private banks performed better with regard to productivity in comparison with half-private and state banks.