Evaluation Of Day Bank By Balance Scored Card (BSC) model

According to Subject of this thesis As "Evaluation Of Day Bank By Balance Scored Card (BSC) model", In First Performance Evaluation Indicators in Four Perspectives(Such As: Financial, Customer, Internal Business, Innovation and Learning) In Day Bank Were Obtained.
Therefore, To verifying These Indicators ,We Used And analyzed Three Questionnaires Whitch Catched opinions Of Bank’s Top Managers & experts(For Financial, Internal Business, Innovation and Learning Perspectives) & Bank’s Customers (For Customer Perspective). Finally, Results Were Computed By Statistical Techniques. Then Priority Of Indicators In Each Perspective Were Identified.