Examining the impact of employee's job alienation on appearing group anti-citizenship behaviors

One predicament in present organizations is existence of behaviors such as laziness, aggression, bullying, stubbornness, intimidation, revengefulness that are mentioned as group anti-citizenship behaviors. These behaviors affect both on organization's performance and interpersonal relationships and employees cooperation spirit. The main goal of this research is to identify the impact of job alienation on appearing group anti-citizenship behaviors that can be the guideline for human resource managers for giving posts to people who have the greatest effect on employees. The research is an applied research in terms of purpose and a survey-descriptive research in correlation type in viewpoint of gathering data and it specifically based on structural equations model. The statistical universe of the research included employees of governmental organizations in Ilam City that 384 of them were selected as sample by using Cronbach's formula and classified sampling method. In order to measure the questionnaire's validity, content validity method has been used and the questionnaire was totally confirmed by 10 experts. In order to measure the research reliability, Cronbach's Alpha was calculated by SPSS software as 0.91. Results showed that job alienation has direct, positive and significant impact on appearing anti-citizenship behavior. In addition, studying the impact of job alienation on dimensions of group anti-citizenship behaviors, individually and without communication with each other, specified that job alienation has significant impact on every four dimensions of complaining, stubbornness, time wasting and retreading.