Performance Assessment of Hospitals of Abadan School of Medical Sciences based ‎On the ‎Iranian National Excellence Award Model

The Iranian national excellence award is a quality award which is used as a management instrument ýfor assessment of performance of organizations. The aim of this study was to evaluate the ýperformance of hospitals of Abadan School of Medical Sciences, Iran, based on the Iranian ýnational excellence award.
This practical and cross-sectional study was conducted in the summer of 2014. The research ýsample included 7 hospitals affiliated to Abadan School of Medical Sciences which were ýinvestigated using census approach. Managers and experts attempted self-assessment after ýparticipation in one of three two-day workshops and familiarization with the RADAR structure and ýlogic model through group work. The data collection tool was a 135-item standard checklist of the ýmodel containing categorized in 54 pages based on the criteria and sub-criteria of the model. Scores ýwere analyzed using Excel and SPSS software.
Among the 7ýþ þevaluated hospitals, two had a score higher than 300, two had scores of 200-300, and ýthree hospitals had a score of less than 200ýþ.þý The average total score (from 1000 points) and the ýaverage score of development (total: 500 points) and results sections (total: 500 points) were 222.6 ýý± 71.4, 109.8 ± 32.6, and 112.8 ± 47.9, respectively. There was a significant correlation between ýdevelopment score and size of hospitals (under 64 active beds: 96.5 ± 43.4, and over 64 active ýbeds: 119.9 ± 23.5) (P = 0.02).
The results indicate that the studied hospitals are among beginner and developing organizations, ýand thus, need to improve and develop their organizational performance.