The Challenges and Obstacles in Implementing ICT Master Plans in Organizations

Information & Communication Technology (ICT) and its vast applications have deeply affected cultural, social, and economic issues of various organizations in recent years. To achieve faster economic growth, some organizations have rushed to deploy ICT; however they have faced new challenges which require more perfect planning. This paper is the challenges and obstacles in running ICT Master Plan (ICT-MP) in an organization, and to offer effective solutions in this regard.In the questionnaires, 9 key factors namely organizational problems, administrational factors, cultural and educational factors, manpower qualification, security, private sector power, financial and economic factors, governmental support, and technological infrastructure are considered. All 9 factors are proved to be effective, based on the received answers and the data analysis done by using t-test and single sampling method. Furthermore, according to the sequencing done by using Fridman test, these 9 factors are ranked in terms of importance and effectiveness. At last, based on the results of data analysis and the background, the effective considerations for successfully running ICT master plans are presented.