Studying management skills of commanders in crisis in resistance districts of one of Iran's provinces

Management practices in the extensive Basij organization which includes millions of people from different backgrounds and with different social situations is not simple. Under the supervision of effective managers and leaders, this huge and unique complex can be directed for the goals of Basij as well as people can benefit from its guidance, features, capabilities, and unique capacity in crisis prevention. The aim of this paper is to identify and describe management skills required for commanders of Basij resistance districts in crisis.
A descriptive and analytical questionnaire with a 5-fold Likert was adopted. The statistical population of this study was the commanders and successors of Basij resistance districts in one of provinces in Iran. Since the population size was small (n = 125), the whole population was selected as a sample and the full census method was used. The questionnaire was prepared in 5 sections consisting of technical, physical, perceptual, decision-making, and communicational skills, which resulted in 68 questions. These questionnaires were collected and analyzed by SPSS software.
Findings of this study confirmed that commanders of resistance districts need management skills at the time of crisis. Despite the lack of significant differences, the highest requirements belong to in the field of perceptual skills with an average rating of 3.21 and the minimum requirements were in the field of communicational skills with an average rating of 2.68.
Management skills are one of the most important success factors of managers in organizations to deal with the crisis. The study came to this conclusion that all examined factors (five skills) and the related indices were verified. Likewise, employing the managerial skills (technical, physical, perceptual, decision-making, and communicational) can help commanders to improve crisis management.