A Study of the Effect of Linguistic Justice of Organization's Managers on Social Capital by Intermediate Variable of the Trust Mediation (case study: Administration of South Khorasan province)

Abstract:
Linguistic Justice is one of the emerging concepts in the field of social justice and organization justice. This concept emphasized on the necessity of having justice on in all Verbal and Linguistic tools. When the citizens do not understand the existence of justice in the words and manners of governmental managers of their own societies, They trust of the public managers will reduce and that social capital will reduce too. Accordingly, this research studies on the effect of linguistic justice of managers of governmental agencies on social capital brokered deals with public trust. Statistical Society of research includes the 26 Directorate of General of South Khorasan province, with a total of 2750 employees is the official contract that according to Morgan and disproportionate stratified random sampling, 338 samples were selected. Content validity of Questionnaires According to The experts confirmed the reliability of the questionnaire of linguistic justice, social capital and public trust based on Cronbach's alpha coefficient, respectively were 0.929, 0.950 and 0.9; The results showed a direct impact on social capital of linguistic justice was equal to 0.917 and in indirect impact due to public confidence mediator is equal to 0.120. Based on these results, managers of governmental organizations can improve the social capital of organizations by having linguistic justice in organizations and strengthen public confidence in the organization.
Language:
Persian
Published:
Management Researches, Volume:10 Issue: 35, 2017
Pages:
299 to 324
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