An Analysis of the Factors Affecting the Acceptance to Purchase Tickets Online in Sport Events (Case Study: Football Fans in Isfahan City)

The aim of the current study was to analyze those factors affecting the tendency to purchase tickets online in sport events based on developed model of technology acceptance. In this study, security, trust, adoptability, and privacy as other beliefs that have a remarkable influence on the acceptance to purchase tickets online in sport events were applied to develop the technology acceptance model. The research method was descriptive – survey and the data were collected by a combination of Al-Gahtani (2011), Lin (2007) and Vijayasarathy (2004) questionnaires. The population consisted of football fans in Isfahan city and 351 fans were randomly selected by Cochran formula as the sample of this study. The reliability of the questionnaire was found to be 0.87 according to Cronbach’s alpha and the content validity of questionnaires was verified by viewpoints of experts of electronic purchasing and electronic business. In addition, to measure the validity of the model, structural equation modeling was applied. The relationship of the variables were verified based on SEM results. AMOS and SPSS were used for data analysis. The results showed that the adoptability, usefulness, convenience and security had significant effects on tendency to purchase tickets online in sport events. The findings also showed the positive effect of usefulness on tendency towards this kind of purchasing.