Strategic Planning Model for Private Hospitals with Delphi Method: a Study in Khatam Alanbia Hospital

Nowadays, in the changeable environment, the organizations try to achieve the long-term purposes by the strategic planning process. This process usually is begun with an analysis of internal and external environmental factors and will be terminated with a well-organized implementation and assessment. Since, all the missions, purposes, opportunities, threats, strengths, and weakness of each organization are different with others, the components in the planning of the process and strategy should be determined individually for each organization. The present study was aimed to design and develop a strategic planning model for Khatam Alanbia Hospital.
To achieve the mentioned objectives, Delphi technique, a qualitative method, has been selected to perform the investigation. Delphi’s group is consisted of 20 experts in the field of strategic planning, managers, and supervisors of Tehran’s private hospitals.
The final model of strategic planning for Khatam Alanbia Hospital with 12 components was designed after 4 Delphi rounds. The most remarkable points of the new model are adding two components of balanced scorecard and designing the strategic map in order to link between strategy development and implementation.
This model facilitates and accelerates the achievement of the objectives of a strategic plan in private hospitals.