Assessment manager's and hospital staff knowledge and attitude to accreditation

Abstract:
Introduction
One of the hospital evaluation methods is the use of national accreditation standards that consideration to it causes Increasing both patient safety and quality of services. It is essential person’s involved in accreditation have the necessary knowledge and attitude.
Aim: This study was done to assess knowledge and attitudes of managers and employees of Rafsanjan Medical Sciences Hospitals about accreditation.
Methods and materials: This is a cross-sectional study. Collecting data instrument was, Azami and colleagues modified questionnaire. Samples were 92 persons; managers and employees of Rafsanjan medical university of sciences hospitals that they had at least one year experience. Sampling method was stratified random sampling. Data analyzed with SPSS 16 and T-test and ANOVA test were used.
Results
Most participants in this study were female nurses (45.7%) and administrative staff were the lowest (20.7%). The mean score of knowledge and attitude in hospitals’ managers which were successful in obtaining previous rating respectively were (37.11±3.14) and (49.61±6.12). And for failed hospitals in accreditation degree was (32.94±3.61) in knowledge and (38.22±8.02) in attitude. T-test showed significant difference between the scores of knowledge and attitudes of managers (P0.05). These results for hospital staff in successful and failed hospitals was no significant (P
Conclusion
In order to results, it is necessary that hospital managers improve staff attitude and knowledge about accreditation and its benefits. Also, make the right culture among managers and employees to ensure the accreditation scheme would be useful.
Language:
Persian
Published:
Quarterly Journal of Nursing Management, Volume:5 Issue: 2, 2016
Pages:
9 to 17
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