The Evaluation of Citizen Participation in Urban Management According to the Model of Urban Good Governance (Case Study: Aras Free Zone Jolfa City)

Assessment and performance management is one of the essential topics in strategic management of human resource. And it is a functional tool for increasing the proficiency of citizens and employees of an organization and improving the performance of cities. Good governance as a basic prerequisite for well-functioning of markets, creating attractive conditions for investment, and allocating sustainable physical investments to improve organizational efficiency and performance of cities is of particular importance. This research was done by using a descriptive analysis, a T-test, and ANOVA. The results show that there is a meaning full relationship between citizen participation and good urban governance model in Aras Free Zone. Confidently, this relationship between citizen participant and good urban governance criteria is 99%. This result suggests that if we establish the bases of good governance in Aras Free Zone, it will firstly provide necessary grounds of participation of citizens, secondly it will increase the amount of citizen satisfaction, and finally it will prevent capital flight of the region.