Evaluating the crowdsourcing key factors and its impact on project success

Crowdsourcing is one of the most important processes fundamentally changing the way that businesses, governments and humanitarian organizations look at the internet and mobile market. This new paradigm has root in participation under the collective wisdom and is emerging as the new business model to bring together the amateurs and professionals seeking to spend less time and, as a result, less cost to run the tasks. The objective of this study is to investigate the factors influencing crowdsourcing and its impact on project success in "Padideh Shandiz Company”. In order to conduct variables confirmatory factor analysis, the structural equation modeling based on partial least square method using the smart PLS 2 software was used. To this end, 200 managers and experts in Padideh Shandiz enjoying a good deal of knowledge in operational and research activities in crowdsourcing field were randomly selected and evaluated through questionnaire and interview. The results of the study revealed that (1) the participants have the greatest impact on crowdsourcing (2) crowdsourcing significantly impacts on the businesses performance and project success and (3) the customers’ satisfaction indicator serves as the most important factor in explaining the changes in project success.