Presentation and Implementation of BSC-GCA Model for Performance Appraisal and Ranking in Youth and Sport Offices

Performance appraisal is one of the main responsibilities of managers in every organization, the optimal implementation of which eliminates weak points of the organization and causes its development. Thus, nowadays researchers try to make results from performance appraisal closer to real condition of organizations. So, the main purpose of present study was to present a new model for performance appraisal and ranking Youth and Sport offices using combination of GCA and BSC methods. This study consists of two general sections, the first section is determining alternatives related to every four perspectives of balanced scorecard and the second section is ranking organizations based on gray cluster analysis method. In order to determine final construction of four perspectives of BSC comments of 297 chief managers in Youth and Sport offices in Iran as subjects were used and confirmatory factor analysis method was utilized. For implementing GCA method in ranking organizations, Esfahan Youth and Sport offices were considered as subjects. Results showed that among 26 studied Youth and Sport offices, Najaf Abad branch was in the first place followed by Esfahan and Shahin Shahr branches. Finally based on different stages, the model for performance appraisal and ranking organizations using combination of BSC and GCA methods was presented.