Metropolises Urban Management Assessment Based on Urban Good Governance Indexes; Case Study: Tehran Metropolis

One of the most important methods related to urban management is good urban governance. On the base of principles and aims of good urban governance, governments cannot meet the needs of citizens and it is necessary to increase their responsiveness to new needs with rising flexibility and their capability by attracting active power in public institutions and involving citizens in decision- making process as a main beneficiaries. Therefore, this study investigates and evaluates Tehran’s urban management based on good urban governance theory and determines indexes that have most effect on governance process in Tehran Metropolis. For achieving this purpose 400 questionnaires had completed by Tehran citizens. Acquired data were analyzed by SPSS software. Statistical test including T-Test and hierarchical multiple regression analysis has been used to analyze the collected data. The results show that Tehran’s urban management in citizen's point of view achieved appropriate situation in terms of responsibility, accountability, rule of law and effectiveness and efficiency indexes and in terms of participation, transparency, consensus oriented and equality has not appropriate situation. The overall situation of Tehran’s urban management has evaluated with combination of all indexes based on these indexes shows that the management status of has not appropriate situation. The result of determination indexes showed that participation, rule of law, responsibility and accountability have most effect on governance process in municipality of Tehran. Finally, with regard to results of research; some suggestions have been offered in order to improvement of urban management performance based on good urban governance.