EVALUATE THE DIMENSIONS OF THE INTERNAL ENVIRONMENT AND THE FIVE PERSONALITY TRAITS IN NURSES' JOB PERFORMANCE IN AN EDUCATIONAL HOSPITAL

Organizations always struggled to reach the highest levels of employee performance in line with their goals. Hospitals are no exception to this rule too, especially nurses who are the most important occupational groups in the hospital. The purpose of this study was to evaluate the dimensions of the internal environment and the five personality traits in nurses' job performance in an educational hospital. Nurses working in a teaching hospital proportional to different wards were selected and 89 person entered the research. The three internal organizational questionnaires (Weisbord), Five Personality traits (NEO) and Job Performance Evaluation (Paterson) were data collection tools. 185 nurses entered the study as samples by using appropriate allocation in each hospital ward. Data were analyzed by SPSS20 software using descriptive statistics and artificial neural networks. In Personality trait questionnaire, the dimensions of accountability (44.13 ± 5.60) and neuroticism (32.86 ± 4.93) were the most and the lowest mean scores. In the internal organization questionnaire, the dimensions of rewards (3.81 ± 1.11) and communication (4.74 ± 1.14) were respectively the best and worst of the studied dimensions. Comparison of importance coefficients in neural networks showed that the dimensions of purpose (from the interior of the organization, 100%) and type of employment (from demographic characteristics, 7.20%) had the highest and the least importance in nursing job performance. Since in this research, purpose (from the interior of the organization) has the highest significance factor in nurses' performance, it is suggested that formulating clear goals and this group should interfere in organizational goals in order to achieve the highest level of job performance.