An Assessent of the Tourist Satisfaction of Facilities of Out-Urban Religious Tourist Places, Case Study: Chak-Chak (Ardakan County, Yazd Province)

For tourism development, existing of tourist attractions is not enough, but developing of suitable tourist facilities is neccessory. So, according to the importance of tourist facilities in attracting tourists, especially to suburban places, the present study investigate the status of the tourist satisfaction of tourist facilities in Chak-Chak in Ardakan county. So, 106 number of tourists were selected in Norooz 2013 by Convenience sampling method. To gather data, library method, field method as well as tourist questionnaires were applied. Gathered data analyzed with descriptive (number, frequency, percentage, mean) and quantitative (T-Test, One-Way Anova, Pearson correlation) method. Regarding the first hypotheses, the findings indicated that tourists believe that the status of tourist facilities is very inappropriate in Chak-Chak and tourist satisfaction in all these three dimensions is low and very low; as a result, the first hypothesis was confirmed. The results indicated that the second hypothesis reject relatively, so that the total findings indicated that Chak-Chak tourists’ satisfaction is only significantly different in about religion variable. The results suggested that tourists’ satisfaction is not significantly different in all variables, except job position. To test the third hypothesis, the results of relationship analysis of tourists’ satisfaction and social-economic variables revealed that Chak-Chak tourists’ satisfaction has a significant relationship with all variables (gender, religion and job position) except age. So in general, the third hypothesis was relatively confirmed. In all, low level of tourist satisfaction indicate that the planning system ignored these places, whereas need more attention