The validity and reliability of organizational resilience questionnaire (ORQ) in dealing with major accidents

Disasters, incidents and crises are complex and controversial issues for the industries and organizations. Organizational resilience is an effective goal that continuously helps the organization’s performance throughout business, disasters and critical situations. Therefore, the present study aimed to investigate the validity and reliability of organizational resilience questionnaire in dealing with major accidents.
Material and

The present study was a descriptive-analytic study. At first, the concept of organizational resilience and its dimensions were determined for the review. Then, for evaluating the content validity, the designed questionnaire was distributed among members of the expert’s panel and the Content Validity Index (CVI) and Content Validity Ratio (CVR) were calculated based on the comments. The reliability of the questionnaire was determined after completing it by 272 employees of the studied industries.

The CVR was higher than the standard value (0.50) considering all items. Also, all dimensions of the questionnaire, except for the responsibility dimension the CVI’s were above 90%. Cronbach’s alpha coefficient for all questionnaire dimensions except for the responsibility dimension was higher than the acceptable value (0.70). This coefficient for the whole questionnaire was 0.967 indicating that this index was in excellent level.

The findings showed that the organizational resilience questionnaire in dealing with major accidents had an acceptable validity and reliability and in order to examine the organizational resilience in organizations, it could be used as a comprehensive, strong and reliable tool