The Effectiveness of Emotional Intelligence Education on Conflict Management and Job Involvement, in Information and Knowledge Students

The purpose of this study was to investigate the effectiveness of emotional intelligence training in conflict management and job involvement among students in the field of information and knowledge. The population of this study is all students of information and knowledge science affiliated with the Payame Noor University of Tehran in the academic year 2016-17. In this research, 24 students of Informatics and Knowledge Science of Payame Noor University in Tehran were selected by Sampling available as sample size. The statistical sample of the test group is 12 volunteers participating in emotional intelligence training sessions. The statistical sample of the control group of 12 students who did not participate in emotional intelligence training sessions was selected from among university students. The research method is a semi-experimental design with two experimental and control groups. The experimental group was subjected to 9 sessions of 90 minutes of emotional intelligence training, but the control group did not receive any training. CMSQ Conflict Management Style Questionnaire and Kongoni Job Involvement Questionnaire were used for data collection. Covariance analysis was used to analyze the data. Finding: The results showed that showed that the mean Conflict management and Job Involvement in the post-tests in the experimental group were significantly higher than that control group. It concludes that emotional intelligence training has a significant effect on conflict management and job involvement among students.