Investigating the Challenges of Research in Iran's Health Insurance Workers and Providing Solutions -2016

Research is a logical and rational process that leads to revision, critique and refinement, or production and creation of a thought. The purpose of this research is to investigate the challenges of doing research and provide an appropriate solution to facilitate the research process in health insurance staff of the country. The present study was a descriptive analytical research on 834 experts working in health insurance departments of the country in 2016 using self-administered questionnaire finally, 646 questionnaires were completed. Validity of the questionnaire was assessed using the views of health insurance experts and health system management specialists. To determine the reliability of the questionnaire, 50 health insurance experts from Khorasan Razavi province were interviewed at two stages. 314 (50%) women and 313 (50%) men were among the respondents. 276 (43.5%) of the respondents had a history of participation in the research methodology workshop. The rate of familiarity with the underlying factors and the research basis among the participants in the research (44.5%) was estimated. Among the most important barriers to research, the lack of access to library resources (47.8%) was 47.9% from the perspective of its staff, the most important way to support research in the country's health insurance organization is to allocate sufficient funds for research and provide sufficient opportunity to present research ideas (74%). The limited scientific capability of experts, the organization and management of managers, the proportion of work and responsibility, limited library resources, and analytical thinking and inadequate communication with academic institutions are among the issues mentioned in this study; therefore, strengthening the domestic infrastructure and strengthening communication outsourcing, creating a suitable platform for research in the organization and developing organizational interactions, will be an effective steps to improve the research process in Iranian Health Insurance Organization.