A Model for Risk Management based on People-Capability maturity model (P-CMM) Levels and Education Quality (Case Study: South Pars Gas Complex)

The purpose of this study is to provide a model for risk management based on the Human Resources Maturity Levels and Education Quality of the South Pars Gas Complex Company.The population of the study in qualitative part includes academic experts and senior managers of the country's oil and gas industry. Among them, the sample was selected according to purposive sampling and 10 person’s saturation method. The second group of the study population includes All employees of the South Pars gas complex. The sample size of 180 was selected by multilevel random sampling method. Data collection was done by library method, semi-structured interviews (qualitative part) and questionnaire (quantitative part) was used. Interviews with experts indicate that the interview was valid and for measuring the reliability, the method of between two coders was used. the results indicated that the interviews were valid and reliable. For measuring the questionnaires’ validity, the face, content and construct validity were measured and for measuring the questionnaires’ reliability, Cronbach's alpha reliability coefficient and combination reliability were used. the results indicated that the researched made questionnaire was valid and reliable. Data analysis was done thrugh content analysis. According to the study research questions, descriptive statistics (mean, standard deviation, frequency distribution tables and charts) and inferential statistics (structural equation modeling, exploratory factor analysis and one sample t-test) were used In quantitative part using SPSS and Lisrel soft wares. The results of the study indicated that the components of educational quality improvement include individual (0.78), organizational (0.80) and educational (0.84) and maturity include individual (0.65), organizational (0.66) and educational (0.75) , the PCMM levels Introductory (0.83), managed (0.83), Predicted (0.87), divined (0.48) and optimized (0.29) and risk management components innovation (0.67), Risky environment (0.73), Management Risk (0.84), Efficiency of the board (0.67) and finally Integrated risk management (0.65) Also, education quality improvement (0.44) and human resources capabilities maturity levels (0.41) had an significant impact on risk management; based on the identified components, model was proposed that fitted well.