The Relationship between Intellectual Capital with Human Resource Productivity and Job Performance from the Viewpoint of the Military Hospital Staff

Increasing productivity and job performance is a basic concern for managers. Intellectual capital can provide proper context for human resource productivity and job performance enhancement. The purpose of the present study is to determine the relationship between intellectual capital with human resource productivity and job performance. The statistical population includes staff of a military hospital in Tehran, Iran in 2018. A total of 253 people were selected using a simple random sampling method. In order to collect data, intellectual capital (Bontis), productivity (Taylor and Brent) and Paterson's job performance questionnaires were used. The reliability and validity of instruments were measured using Cronbach's alpha and CFA. Data analysis was performed using structural equation modelling method with Lisrel software. Intellectual capital has a positive and significant effect on human resource productivity (β=0.512, t=4.415) and job performance (β=0.831, t=5.510). Furthermore, all predictive factors of intellectual capital positively and significantly predict the criterion variable i.e. human resource productivity and job performance. Among intellectual capital elements, human capital and structural capital respectively has the strongest correlation with human resource productivity and job performance. Improvement of intellectual capital and its dimensions (structural, human and relational capital) can lead to enhancement of human resource productivity and job performance. Hospital managers may make staff feel worthy by coordinating job descriptions and job qualifications. The findings of this study provide theoretical implications and insights for hospital managers.