Identify The level of Organizational Intelligence With Behavioral-Emotional/ Social Approach

The purpose of this research is to determine the components of organizational intelligence in two behavioral and emotional/social dimensions, and then Identify them in a commercial bank. In order to achieve this, after reviewing the literature, identification and division of the components from epistemological view, was done in three groups: cognitive, behavioral and emotional/social, in order to present a conceptual model. Also in order to studying and verifying the model, necessary tests using structural equations, SPSS 23 software and Smart PLS software were done. Then the level of organizational intelligence was calculated by filling 128 questionnaires using random sampling method in the statistical population of Saderat Bank in Iran. The results has shown: the total level of organizational intelligence in Saderat Bank of Iran with the average of 14 components (8 components in emotional/social dimension and 6 components in behavioral dimension) was close to three out of five (2.28), and in total, the maximum values were seen in behavioral (stakeholders and communication) components, and minimum values were seen in emotional/social (encouragement, leadership) components. Since in component determining step, the study is exploratory, the information gathering was done using field research method, and the data gathering was done using questionnaires, then the study is a survey. Also the reliability and the validity of the testing methods were confirmed using related exams.